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November 2023 by Rory Plumb
(Any diabetics beware)Pure joke to the medical practice. Endocrinologist Nassier may be the worst doctor i’ve come across. No client respect, no personal care, and no pride in work. Rolled her eyes at me when I was concerned about her attitude towards my health. When I confronted Her and the “diabetic educator” who is too obese to teach me about eating habits, defend Nassier with no question. Then to top it off half the days the front desk lady’s will be gossiping loudly. What a high rated, respectful medical establishment!
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September 2023 by lisa bachota
This was my favorite place and loved Dr Lupei.. unfortunately since she has left, I have nothing but issues working with the resident doctors. Since the change in doctors, I don’t believed I’ve received any of my medication refills on time, causing me to go without medication for days, medications that are intended to take more than one time a day! Horrible patient care now that the resident doctors have taken over things! I would never recommend this place unless Dr Lupei came back!
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April 2023 by Trixie Hickok
After having a new Dr. appointment to meet Dr. Ahmad, we were billed $320 after insurance paid. Waited til 2023 to call and make an actual physical with blood work. After the physical, I received a bill for $208 wanting to pay for a med recheck. I asked billing and the dr to recode as my insurance pays for an annual physical (as I requested to begin with) which they told me no because it was a follow up to the August first time visit. I told billing and the nurse and Dr. that he does not prescribe my meds (I have a heart dr) and they still said they would not re-code. I told them if they could not listen to my requests as to schedule a simple physical that I would be changing drs and they simply said okay!! Wowwww!
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March 2023 by Shannon Strong
The only place I'll go is alpine all great people and staff..
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April 2022 by Queen Team
Doctors nice and quick to get in!
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November 2021 by Gregg Scott
One does give a little lead way when being understandable but calling and to be put on hold 18 - 22 - and 35 minutes and still no answers is ridiculous. The system needs to be changed or hire someone more dependable to answer the phone.
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February 2021 by Shannon P.
Beautiful clinic. The staff is always knowledgeable and courteous. It's easy to get an appointment with one of the resident physicians. Plus you have another seasoned physician working with them so it's like getting two doctors!!! Lab is great too!!!!
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July 2020 by Kristi Frederick
I don't think they ever answer their phones anymore. All day today I've been trying to call and I've been on hold for 10 minutes each time. With the hold music playing. I think I may have memorized the entire song
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July 2020 by Pamela G.
its not the doctors here... thats not the reason ............... i left there today.................. july 2nd 2020... it is due to one person ................and i hear that there are many complaints about her.............. from other staff members in this office... i heard this first hand... the reason why i left this office............... after 2 plus years is due to one................... unprofessional, rude, ignorant, disrespectful employee...""""" tiffany"""" .......................she is a witch pure and simple... but mercy health seems ot think she is just fine...well think again... both my sons left here due to her a few months back... today i said good bye... all due to her ...!!! the doctors are fine here!!
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May 2020 by Tiffany Stephens
only reason I am give 5 stars is the doctor I had only reason she is not my doctor now is because mercy health isn't taking state insurance which is very sad! Especially in times like now! Dr. Sandra Labak is such a amazing beautiful doctor who i had the honor to be able to see i recommend anyone to see her! She takes her time with you and treats you like she was treating a family member. She is theral and makes sure your health is good and helps gets you to where your health should be. I will miss her as I have state insurance and can't be seen there anymore, But if you are able to she is seriously number one, if it wasn't for her, I wouldn't be exercising, and eating right,she doesn't push you like some doctors do, she encourages you! Now aways it's hard to find a doctor you like thT will treat you how you should, and im telling you she is that doctor that everyone wants! Thank you Dr. Labak for treating me like a person and not just another patient!
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May 2020 by nicole davis
Dr. Lupei actually did something about issues that other doctors brushed off. On the other hand her nursing/receptionist and lab staff lack knowledge on things and can be misleading I.e not informing you that a bill will be-oh I don’t know-$1,000 more than usual bc they didn’t warn you about labs needing to be sent to a hospital!! There’s also trouble getting refills for very simple meds like allergies or acne meds bc of strict follow up stipulations. I would rather see a specialist than pay another $100-$200 for a refill under $10
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May 2020 by Sam Robin
Horrible pediatric service, we did see my kid’s Dr and after 2 months asked for med refill which was declined by her?! The doctor told us to be seen again even though it’s a regular medication for allergy?!? I would not recommend this place to take your kids to. It’s all about $$$$$$$
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May 2020 by jazmine RIVERA
took my daughter to get checked for the flu and the doctor asked me if she has been around other children who may have the flu I said yes and with a simple answer the doctor diagnosed my daughter with the flu and that was the end of my visit... wish doctor Ortega was still there looking to switch
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May 2020 by juana Tello
Nice people