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August 2023 by Roy Hamrick
I bought a used Kia. The car had issues, but the general manager went above and beyond what was expected to remove them.
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May 2023 by Kris Machajewski
THIS is why I'm on my 4th Lexus from Lexus of Rockford: On a day where I was back to back with critical meetings, was the day my tire decided to find a 2" carpenters staple and go flat. I couldn't miss what was planned for my day, and I had very little lag time in between everything, so I ran straight to Lexus of Rockford for help.John in the Service Department knew I was frazzled, he took my keyfob, handed me a keyfob to a loaner, let me sign a document quickly, and told me not to worry about it, he'd handle it and to go take care of my business. I cannot tell you the relief I felt! THANK YOU, Lexus of Rockford, for being such a great partner for me!
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April 2023 by Vanessa F.
I bought a used Lexus and couldn't figure out the navigation with my phone/Android. So Steve the tech expert and also sales person, helped me out. He was very kind and didn't act like I was a pain in the..... He gave me many tips and hints. Sadly the navigation won't work with my phone. Frustrating but oh well. But I wouldn't hesitate to purchase a vehicle from this company and Steve Anderson.
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April 2023 by Almantas Paul
Thank you for great service Christian and Benjamin. That was our best experience buing the car. We highly recommend this Dealership, if " you want to save money " :) and time.
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April 2023 by Kristina Hawthorne
I worked with Eloy Sosa when purchasing my new car. I have major anxiety at dealerships from past experiences and he was more than patient, kind and let me handle the process at my own pace, to the point of when I came to pick up my new vehicle, he had already pre warned the financing team that I was extremely anxious and to be extra kind when closing the deal. I would highly recommend him and the Anderson Group (Lexus of Rockford) when buying your next vehicle. Thank you Eloy for making this experience extremely pleasant. I love my new car and the experience made it all the more special.
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January 2023 by Steve Olson
Wonderful time. Great salesmen fantastic car.
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January 2023 by JIM ADAMS
Very professional and no pressure great people to work with I will definitely be back for my next purchase
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July 2022 by William Griep
This place is awesome!! They are taking really good care of me!! Gave me a loaner while they work on my car!!
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May 2022 by Erica Dione
ABSOLUTELY LOVE THIS PLACE! ; they really helped me feel comfortable about purchasing a new vehicle ! Ben & Chris are so awesome !! 10/10 recommend. Thank you for helping me purchase my new SUV.
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May 2022 by Lynnette McCarthy
I love my new tires !!! They did such a great Job thank you ?
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January 2022 by Jay Corkovic
Earlier today called lex service department about my 2013 lex es 350 remote start and service guy named Tyler answered and said will call you back after asking tech about it. 3 hours later nothing and of course I called again to find out but another guy Eric answered so after he put me on hold then he hung up on me so I called again and he was like o I must of hang up on you . No remote start for my vehicle yearSo unprofessional 0 stars
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January 2022 by bill w
Courteous, polite, and extremely helpful with any questions I have. They do great work and treat you like family!
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December 2021 by Stephen Lafferty
Lexus of Rockford is and always has been a top quality Dealership. Their Service Department is the best! They are very attentive, friendly and easy to understand in their explanation of things.
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November 2021 by John Kaufmann
Coming from Audi, Jaguar and Genesis I have to give Eric and the Anderson Team at Lexus of Rockford a 10/10 Performance.In this tight market it can be pretty tense finding the right car for the right price Especially for a picky buyer such myself. I could not have asked for a smoother more pleasant car buying experience. Eric was so helpful and laid out all the options and asked the right questions to make the selection and the purchasing workflow as smooth as butter.In addition Lexus of Rockford has an EXCELLENT selection of well equipped cars with just the right options. I could not be more happy.Here is my 2022 ES300h with F Sport trim which is like unobtanium in today's market but they had it!RECOMMENED
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November 2021 by Kobe And Jve Jve
Right vehicle, best dealership hands down. If you're looking for a dealership that demonstrates empathy, determination, and dedication towards its customers, Lexus of Rockford is where you'll find it. I will be forever grateful for Steve Anderson and Ben Bleed. Those gentlemen are responsible for me not only getting the car I wanted, but the BEST deal under my circumstances. Their customer service was top notch. I left with my peace of mind restored. Thank you again!!!
