Menards is a popular home improvement store that offers a wide range of products and services. Customers generally have positive experiences at this business, praising the great product knowledge and excellent customer service provided by the staff. The store is described as neat, spacious, and clean, making it a convenient destination for home remodeling supplies. However, some customers have had less than satisfactory experiences, particularly with the store management. One customer had a poor experience with the store manager, who seemed distracted and failed to provide clear instructions. Another customer was dissatisfied with the lack of transparency regarding rental fees. Despite these isolated incidents, the majority of reviews highlight the store's strengths, including its great assortment of lighting, ceiling fans, and electrical products. The layout and accessibility of the store are also noted as positive features, with the parking lot and traffic flow being generally manageable. Overall, Menards appears to be a reliable and well-regarded home improvement store, offering a wide range of products and generally good customer service. While there may be occasional issues, the store seems to provide a satisfactory shopping experience for the majority of its customers.
I’d like to express my deepest gratitude to the young man Sean in the lawn equipment area. Not only did he answer all of our questions in our time of need during a power outage but he helped myself and my wife load up other items we would’ve forgotten. BIG Kudos to this gentleman!
July 2025
Great experience! Great Product Knowledge and Excellent customer service!! If your looking for a great assortment of lights, ceiling fans and anything and everything electrical this is the place to go!!
July 2025
A neat and spacious store of home remodeling store. I come here to look for supplies that are missing from the store in Mont Prospect that is much closer to my home.
