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January 2024 by Conner Brown
Poor experience with this place they charged my family for false damages and the price was like 10x the amount it should’ve been avoid at all costs
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August 2023 by Jeff Dinse
We were traveling through Chicago on our way to Yellowstone when our tire blew out on the 90. Tow truck did some serious damage to the undercarriage of our motorhome. Gerald and Don were awesome! Not only did they find the damage the tow truck caused but helped us get into Mercedes to get it fixed. We can't thank them enough!
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August 2023 by DAVE MAY
Bought a used motorhome from 83RV, I was told everything works, I specifically asked if the brakes were good and was told yes. Numerous accessories didn't work and the brakes were shot, I had never driven a large motorhome like that before, they sent me down the road in city traffic with bad brakes and low rear tire pressure. I spent over $3000 in repairs and asked them for $1000 assistance but was denied.
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July 2023 by seung jae kim
before the trip one of desk trying to charge me $5 daily for the 4pin-7pin adaptor which can be purchased $15 on market or $40 from themso our 9 days trip he wanted to collect $45 !!!. I said it's absurd and he just rented it for free. so far odd but not bad.but after the trip. I got a dent in tongue jack on ground park. he said it's 'useable' need to be replaced. ( I used no problem for 10days) oh then he charged me $100 price of tongue jack and 1 hour labor $139( just replacing three regular hex bolt 5 min expected total?!) so I had to pay 240 for $40 tongue jack.of course he got me.if you can avoid all this may be ok. but I can definitely read their intention which was trying hard to get extra charge.specially when u gonna have short trip then beware cdc prep fee $190 and cleaning fee $140.
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July 2023 by Rachel Moussa
This review is long overdue. About a month ago, my refrigerator in my Class B stopped working. I had two other mechanics look at it and fail to diagnose the correct issue ($425 later).I called 83RV and Gerald was more than accommodating in getting me on their schedule. The day I arrived, I was met with kindness and efficiency, and Steve, the mechanic on the job, found and resolved my issue within two hours of being there. He also kept me informed on the process and was willing to answer ant questions I had.Highly recommend 83RV to anyone who needs efficient and reliable service on their motorhome (especially Pleasure Way!)
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July 2023 by Chelsey Weaver
These guys are great. When our RVshare cancelled on us three days before a trip we had planned for months, we thought we would have to change all of our plans. Eddie got us set up with a last minute rental that was perfect. Friendly, professional service. Thanks!
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July 2023 by Sarah KRANZ-OWENS
Wanted to follow up regarding our service appointment we made earlier in the year. Short story 83RV is my solid go-to place for my rig's service and manintentance needs. They are thoughtful, authentic, professional, timely, effective - I believe they want me out enjoying my rig as much as I want to !Longer story if you would like details - GERALD was a person of his word - we had a laundry list of items to be serviced in March and he said he would stand by his team's work. After 2 camping trips we started to have issue with one of the serviced items - a window slide locking bar. Gerald was appreciative of my wanting to get this made right and did some creative scheduling to get us in as soon as we were able. STEVE was the service tech called upon to help make this right - and he did. Not only did he take the extra time it required, he was willing to let me learn a little bit more about my rig as he did. Steve - thanks!Thank you GERALD, STEVE and 83RV - I am so glad to have you on my camping team !Sincerely, Sarah Kranz-Owens
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June 2023 by Randy Beaver
Bought a new RV from Bob and the team and they were phenomenal. Don did a great job taking this rookie through how everything works. Great experience with the whole team!
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April 2023 by Bob Finley
I would have to say Bob did a wonderful job selling us the RV, he had the unit warmed up when we arrived, explained everything in detail. Felt we made a good deal for all parties. That was the best part of dealing with 83 RV in my opinion. When we arrived to pickup the RV the service department went though the RV with us, they told us they spent 7 hours getting the unit ready. Unfortunately they did a horrible job getting the unit ready in my opinion. I will not go into detail. All I can say is I would recommend having an independent inspection done before you purchase an RV. We purchased a new unit and have lots of items that need to be addressed. Yes, I understand there will be items that need to be addressed, the items they missed, and did not tell us about are unacceptable in my opinion. We also made the mistake of purchasing items from their RV store. Buyer beware!!
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April 2023 by Patty R
Awesome experience. Just bought a new travel trailer from 83rv. The whole deal was seamless. Bob was great and Don in the service area was fantastic explained everything in detail about our camper. We love our camper and would definitely go there again.
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February 2023 by amy
Sales:TRUSTWORTHY, enthusiastic business owners provided the best offer for my selection, and continue to care with outstanding follow up service!Service: FANTASTIC; a team of innovative experts. I asked for a camera which I could use for driving and then bring into the RV and they created this for me! They made the rig interior camera (transitioned from driving) to run with solar and battery, no shore line needed. This department is continuing to find the best resources for practical use and will also cater to individual needs. Highly recommend!
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February 2023 by Michael Larsen
Sales and purchasing good . Direct contact and conversation great .family owned plus. Soon to have !!!
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November 2022 by Kurt Lennon
The actual worst riding motorhome I've ever been in in 30 years . never had seen so much vibration and rattling very dissatisfied with the service and the quality of the motorhome Not very God service on the rentals the door on the coach was so hard to open an the vibration was just to much worse rental ever
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September 2022 by thomas thommes
Is this place ever open? Seems like every time I go there they are closed. Stopped in with my wife today and walked around the lot and another man was there looking around nobody stopped out to ask if we needed help. We found an open door and the man behind the counter said all salesman were off-for the weekend. A little strange since the week end would be when most people are shopping.
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August 2022 by Tim K.
83rv took care of our whole team for Electric Forest. The RVs were clean and fully functional. Service was absolutely fantastic!
