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January 2024 by Catherine L.
Waited 20 minutes in the drive thru to pick up a prescription. Couldn't get out of line - as you are trapped by store on one side and a curb on the other. I finally went in as my sister was driving. There were 2 people taking care of 2 people! No one thought to check the drive-thru. There were FIVE cars waiting! All trapped because once in line - you can't get out. The worst service EVER!
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November 2023 by Meghan C.
I am a physician and trying to get my kids vaccinated here was a terrible experience. I had appointments and they weren't prepared at all. The tech had to keep asking the pharmacist the dose for a 4 year old. My 4 year old barely flinched, I was holding him tight, and the tech withdrew the needle and had to inject him again. He kept wiping the bleeding area with an alcohol wipe hurting my little guy. When my 7 year old was having a hard time, the pharmacist came in and told her if she couldn't calm down and do it soon her tech needed to get back to work. 1. She told my 7 year old if she kept being upset she would get out of it. 2. I made appointments. I understand understaffing but it's poor patient care to cut my appointment time short because you are understaffed.
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September 2023 by Don F.
Insanely slow drive up window. Waits of 40 minutes are not uncommon. Unfortunately, due to lane barriers, customers cannot pull out of the line once they queue up. The slow moving, over-tasked workers in the pharmacy act totally unfazed by this and act as if this was normal. There's no good excuse for these delays. Walgreens needs to either pay these people more and/or improve working conditions to decrease the obviously frequent turnover or get higher quality staff.
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November 2022 by Ron B.
Three people without insurance received a flu shot. They couldn't get my valid insurance card to work in their system and I am told I cannot get a flu shot. Oh, by the way, they have a sign posted stating "free flu shots". Disorganized and unwilling to assist. Find a better pharmacy
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November 2022 by Madeline H.
Pharmacy service is horrible your standing there & no one helps you. Had an issue with script & they were not helpful at all. Don't pick up their phone then pick up & put you on hold without acknowledging me. Walgreens in this area are not good. Won't be back.
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November 2020 by Amber B.
Rude pharmacy useless every time I come here i have trouble. Go somewhere else save your time.
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February 2019 by Nazia S.
Horrible! take your prescriptions somewhere else. the phone is never answered and takes 40 mins before you can talk to someone. Pharmacy staff are rude and argumentative. Prescriptions left on vm are never filled till 2 days later. i don't know how this place is still open and functioning.
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February 2019 by Jennifer P.
The pharmacy here was pretty great when it came to an Rx for my toddler. I moved to the area several months ago, so this Walgreens is new to me and I only used it for the first time the other day. I called asking how long it would take and whether or not it (liquid med) could be mixed with juice, since my pediatrician wasn't sure if mixing could impact the effectiveness. The pharmacist was kind and answered all of my questions. Additionally, the Rx was filled within 25 minutes - faster than it took me to get from the doctor's office to Walgreens! I didn't realize the meds came bubble gum flavored. Not thinking he would take it, they were able to quickly flavor it with orange for me. They were patient and, again, kind. I'm a fan so far!
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January 2019 by Debashis G.
Worst customer service experience at the pharmacy store. The waiting periods are too high .the people in the counter are rude unhelping . They won't accept return an item I bought by mistake .
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March 2018 by Alex M.
This pharmacy is terrible. On multiple occasions I tried to speak to a pharmacist through the automated service only for the phone to ring and then go back to wait music multiple times. Myself being a person who is familiar with the customer service industry finds this unacceptable. The pharmacy staff is very short and unapologetic every time I go in or call, aside from a younger employee who is friendly. As I frequently spend a great deal of money on prescription medication it would be nice to be treated politely.
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February 2018 by Michelle C.
Very bad customer care at the pharmacy department...the Pharmacy Tech Shannon was so rude and condescending. The Pharmacy supervisor was of no help either. I've been with Walgreens for years but I'm pulling out my account - not just switching to a different branch but a different pharmacy altogether!
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May 2016 by Chicago G.
I shop at many Walgreens and I was amazed at this employee who actually help me without me asking. Shannon was sitting on the floor pricing some items by the razors and could have easily acted busy or ignored me, but instead she popped up with a smile and said can I help you. After looking at several items she said when your ready I'll be happy to ring you uo. Once again in the cosmetic depart while a long line was at the front. I appreciate that extra effort and the genuine help. thanks Jim
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August 2015 by Erik W.
Friendly staff at his location. When getting medication the pharmacy is on top of questions and recommendations from the pharmacist and if need health advice they are willing to assist further. They usually have good deals and their rewards program seems beneficial if you spend enough money on things you're going to buy anyway.
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June 2015 by Jacy H.
The pharmacy is extremely slow! I waited in the drive thru line for 40 mins and the person in front of me rang the bell at least 3 times and nobody helped them!! TERRIBLE
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November 2014 by Johnny A.
* Review is for the Pharmacy only. This is not my regular Walgreen's so I can't comment about other aspects of this particular store. Went in last week to "drop off" a prescription for my grandpa. Was told it would be about 15-20 minutes. I thought that sounded fair, so I proceeded to walk around the store and just look around to kill some time. Surprisingly, no more than about 5 minutes later, the prescription was ready. I literally asked them if they were certain MY prescription was ready this quick - and it was.. For this alone, I must give them 5 stars. Maybe it was coincidence, or perhaps simply I walked in at a slow time. Based on reviews below and my overall knowledge of Walgreens in general, I understand this probably isn't the "norm". Either way though, I was in and out in under about 8 minutes for a prescription, and that is commendable.