“A Tale of Two Shops – just one example of how great Nofsinger’s has been over the years, as Dave is always quick to consult or scan my cars even when busy, and has always been more than reasonable.
Using technology many independent shops lack, Dave diagnosed my intermittent airbag light as a failing clock spring and then determined that Hyundai had a problem with the part so I might be able to get it repaired free at a dealership. No charge from Dave.
Sure enough, I found a technical service bulletin and an extension of the warranty to 15 years. This should be the end of the story, but you can always count on dealers to make Nofsinger’s look good. I booked a service appointment at a dealership in Villa Park (also reviewed) and insisted that they have the part in stock by the time I came so I wouldn’t have to go twice.
Short version: They didn’t have the part but didn’t tell me until I’d been there 2.5 hours waiting for an oil change I’d added and an open recall (underbody treatment) I’d agreed to only because I thought I was getting it all over with at once.
On top of that, the service writer told me the job would cost $700 when the part came in. Gee, I wonder where dealers get their bad reputations? After I pushed back, he scurried off to a manager and then returned to confirm there would be no charge, but there was never anything close to an apology.
I never went back. I got the part for $27 and installed it myself literally in 20 minutes. If I’d gone back to Nofsinger’s (where they’re always patient with my DIY endeavors), I guarantee it wouldn’t have cost $700. Or $200. They can do way more than you think, and if they can’t, they admit it.”
“This place is an amazing place! I was a student at NUHS and give students a small discount which is helpful. They’re always busy but they get your car in and out pretty quickly. I would recommend anyone to bring their vehicles to them because they will take care of you and not charge you a lot of money. Staff is very nice and knowledgeable as well!”
8AM - 6PM
600 E N Ave, Lombard“A great experience every time! I have taken several of my cars there because I trust that they know what they are doing and the pricing is fair. I left my car for an inspection because the check engine light was on and it was loud. A couple hours later I received video of the issues they discovered. Awesome! Highly Recommended. Discount for cash.”
Open 24 hours
612 Western Ave, Lombard“Had a pleasant experience with the guys at Jonnys today! No one likes having to deal with a tow. I found this service online after I had a flat and thought I needed it towed. The scheduling team was friendly and efficient. When Jim and the truck showed up he immediately offered to adjust the service needs and change out the spare to save me time and money! The service was quick and prices were reasonable. Would definitely recommend!”
“Best tire shop in Chicagoland bar none.
Sure, you could save $20 and buy cheaper somewhere else. But why risk getting cheap tires from unskilled technicians who don’t know how to properly balance a tire and then use an impact wrench to tighten your lug nuts causing your alloy rims to be distorted? Where’s your $20 savings now?
Seriously. I’ve had that happen. Don’t let it happen to you. Go to DuPage. Best tire shop around! Honest and knowledgeable experts.”