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“Sonya gave exceptional retail customer service for my first time experience at Red Wing Shoes!! She is super friendly, and made me feel so comfortable to where she reminded me of a good friend of mine. I had to buy new shoes for my new job and she helped me find the right fit! Thank you Sonya, I would give you more than 5 stars!!! :)”
“This 5 star review is for odalis usually every time we come here she takes really good care of us. But an incident happened a few days ago, this happened after I believe the manager had already left a employee with short curley hair kept coming around us while we kept looking for sandals, and every time we were looking moving the boxes and putting them back where they were supposed to. She would get in our way without saying excuse me , and it bothered her my daughter was looking around to pick out what she wanted to get. I get it if she was trying to fix the shoe boxes but it's common courtesy to say excuse me if your trying to get in people's way. I hope this gets addressed with that employee.”
“The store is always in good shape, everyone helps me when I need it, and they can order online for you if they don't have the size there. Love the clothes here, I'll be back :)”
“I went to this location for an exchange Tuesday night and can honestly say the two women behind the register were not only helpful, but kind, accommodating, and had great personalities. They were busy but fast paced, they took care of all the customers around, and they made a great tag team. Such wonderful staff.”
“I went this evening to the store in York Town and I they gave me the best customer service. Omg the 2 on duty needs to do a class on customer service. Thank you for your patience and assistance.”
“Markie was so attentive for us as we didnt know what size Docs for my friend we had great conversation and fun on our visit. I found a sale item I couldn't refuse. And my friend found the boots she so deserves! Great shopping trip! Thank you Markie!”
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“Yesterday I was fortunate enough to go into your VonMaur Store in Bloomington/Normal Illinois. It should be noted that my friend and I received incredible customer service from Karen in women’s clothing, Ann in Jewelry and from a gentleman who helped us in Men’s Clothing. All three Sales Reps were juggling other people while we were shopping (and asking questions as well) and they showed extreme adaptability, knowledge of inventory, patience, and kindness. We were seriously going to walk out with nothing when Karen asked us to try a couple of different dresses and in different sizes and to make a long story short, we both bought the last dress that each of us tried on because of her incredible salesmanship and knowledge of the product, material and fit! A great experience to shop in your stores and she even surpassed the attention test that I always attributed to only boutiques.”