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October 2024 by Lindsey brooker
Francois was great!
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October 2024 by Dave Farquhar
Francois was helpful and friendly.
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October 2024 by Roy Carlson
Jon was terrific. Worked with me and I ended up being very satisfied.
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October 2024 by Jane JaeHee Kim
I newly moved here with my husband and I visited to buy a king mattress. Ben guided me through all the different types and firmness of the mattress. He recommended me to actually lay down and feel the difference of how I feel on my back because I am a back sleeper. Ben also showed me all the base systems. He was very quick in the process of purchasing which I loved. Lastly, he was really kind(:
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October 2024 by Carmen Mugnolo
I went to Steinhafel’s to check out a Purple bed in person. Fell in love with the bed but they wouldn’t negotiate anything at all. I went to this location and asked if they could beat the price and John was the associate in the building. He helped give me a great price and my wife and I got the king bed, elite adjustable bed frame, 4 pillows, and a mattress cover. This is the second bed I’ve purchased from Mattress Firm and the service and pricing just made me a shopper for life! Thanks John!
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October 2024 by Melissa Mckee
John made my experience amazing and easy.
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October 2024 by Brandon Black
Good day. I recently had a positive experience with Ben at the store. I contacted him with an urgent request for two queen-size mattress bags to facilitate the storage of a mattress and box spring during a move. He responded promptly and efficiently, ensuring that my needs were met.
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October 2024 by Diana Cwynar
Jon was very helpful and gave me a good deal on my mattresses.
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October 2024 by Alina Petre
Outstanding customer service , very knowledgeable and professional at the Lombard location. Kudos to Benjamin and Francois!
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October 2024 by Kyle Truedson
Ben helped me pick out the perfect bed, pillows and water proof ;) cover. Thanks for making the experience seem less and hassle free!
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September 2024 by lenny miele
I purchased a mattress & couldn’t ask for better service. Both Jon & Lauren helped us. They were very knowledgeable & friendly.
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September 2024 by jessica Vari
Jon Ross was awesome. Had two little ones who were not behaving. He was able to get our credit checked and out the door in no time. Beyond exited for our mattress to arrive in two days. ☺️
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September 2024 by Dawn Piech
Excellent , Francois was so professional and helpful.
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September 2024 by kyle hancock
Just got a new bed/box spring from Jon. I was hesitant at first but Jon was very helpful a got me what I needed for a great price!!
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September 2024 by Randy Smith
It was a great experience it was my first time visiting the store. The salesman Ben did a great job explaining the different products which helped us decide on the mattress we purchased.
