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“This place is such a gem- the people here will bend over backwards to help you in anyway they can. I fully trust the staff to take care of my packages AND my small business supplies. Neshaun is amazing btw! That guy always has a smile!”
8:30AM - 6:30PM
1042 Maple Ave, Lisle
Mailbox Centers
“Ana was terrific she did everything for me in a timely and efficient manner. She was very friendly and greeted me as if she knew me. Being from Virginia this is very nice to see in this area since most of the service personnel in this area from what I have encountered are very unfriendly and make you feel like you have done something wrong. I would recommend her and this UPS store to everybody. Go see Ana!”
9AM - 7:30PM
398 W Army Trail Rd Ste 124, Bloomingdale
Mailbox Centers
“I love this place. I’ve had to ship out a bunch of packages recently and they have been nothing short of helpful, courteous, and efficient. Really appreciate the employees here as they’re very nice.”
“I mentioned printing only certain pages but the whole document got printed, but Ali was really helpful and only charged me for the pages I wanted. Five stars for Ali, for taking care of my request so professionally.”
8:30AM - 7PM
242 N York St, Elmhurst
Mailbox Centers
“Nice UPS location with nice people there.■Parking is all over the place, best to be in the lot under the apartment complex.■Small storefront, but good for normal business including Amazon returns. (Only if Amazon directs you to UPS*)”
“I needed to print 2 sided pages that fold open (like a book). The manager (didn't get his name), was super helpful in assisting me with the print job and even informed me that the printer has a fold function. After 1 or 2 tests, we got it perfect and printed the rest of the 30 copies. Was super thankful for his help and appreciate that I dont have to fold 30 pieces of paper, which would have come out less than perfect. Very friendly staff all around.”
“This is the nicest and well trained ups store I have ever visited. Adam and Brent go above and beyond to help my needs. I will come here from now on since the Bartlett location is the worse.”
“I think most people get online to give reviews when they are angry, but fewer get on when they're happy. I just want to share my experience at this store:
I'm a regular customer, I've even paid for a personal mailbox at this location. The two staff members cared to learn my name. They are friendly, greet me when I come in, and add that old-school personal touch that one only hears about.
Even when they are very busy (which is often), they are courteous and respectful. I've seen customers come in who didn't follow the return instructions on their labels (some packages require the *customer* to do the packing while others the store does), but the staff don't lose their cool, even when the customer gets angry and sarcastic.
I've seen them bend over backwards to try and help customers figure out their last-minute needs.
I know that I enter and leave this store smiling every single time.
All in all, I'm a loyal customer and will remain so as long as I'm living in the area.”
“We've been working with the Americenter Warrenville location for several years and it's been a good experience. In particular, it's a pleasure working with Nancy and Stephanie at the front desk. Very prompt and professional. Keep up the good work!”
“Every time I go into my local UPS store it is always a pleasant experience. They are able to assist with whatever you need. Helpful and friendly. No complaint here...”
“I had a wonderful experience with the UPS store 1212 S Naper Blvd Suite Naperville IL 60540.
The staff there are extremely helpful and responsive.
I would especially like to thank Lucy Mackey in particular.
She went out of her way to regularly keep me updated about my return packet and personally picked up my return courier from my home when I was away and held it for a week.
I am so thankful for the service render to me.
Best wishes
Chetan”
8:30AM - 7PM
2206 N Main St, Wheaton
Mailbox Centers
“I received excellent service from the two young men at the counter. They were patient, compassionate, and helpful as I figured out how to complete my two Amazon returns, as well as ship an additional package. well, the cost to ship the package was more expensive than using the US Postal Service, they quickly and courteously helped me check off another item on my to do list with a smile.”
8AM - 6:30PM
3 Grant Square, Hinsdale
Mailbox Centers
“Sorry for the inconvenience, this is the manager of the UPS Store in Hinsdale. We are currently short staffed and are working to get the hours changed on google through corporate. For now hours are as follows:Monday - Friday 9AM to 5:30PMSaturday 9AM to 3PM.Thank you for being understanding, and have a great day”
“The owner personally helped me with a DHL return that I was apprehensive about after a terrible experience at another DHL carrier nearby. He took the time to make sure the return would be in proper order then spent the time to engage in a brief, friendly conversation. This place is an example of how a family run business can be a benefit to the community.”
“Thanks to Sofia who was at the counter on 18th April 2024 for an amazing customer service. Our son had booked our luggage through LugLess service from this location. Since it falls under an external premise not being an owned office of UPS, there was some additional charge per baggage. It was a surprise to us. We expained to her that these extra charges were not known to us before and asked for help. Sofia was kind and considerate and waived of the charges understanding our precarious situation after a really long flight.”
8AM - 6:30PM
3013 S Wolf Rd, Westchester
Mailbox Centers
“It's heartbreaking to see how such amazing, patient, and kind staff have to deal with such unbelievably hot headed customers. Most of the time there's only ever one or two of them taking on so much. All of them deserve whatever bonuses ups has to offer!!!”
“The employees at this store go above and beyond at every visit. Exemplary customer service and genuine attention to detail. The best UPS Store in the Chicago area.”
“The guy that attended to me was very polite and ready to fulfill my needs , am ready to refer more customers to your store and thank you . I was treated like trash at the near bye post office yesterday . Keep your services and you will get all the USP customers . Thank you again for your service ? ?”
“Gopi my experience here at UPS store with this gentleman was bar none the best he was super helpful and very professional. This is a keeper. Just want to let you guys know great worker. I will tell all my friends about the help I got here today”
8AM - 6:30PM
1600 W Lake St, Addison
Mailbox Centers
“My husband and I took some packages to this store today to be sent out. I was really nervous. I just opened a small business, so I'm not used to sending packages out. The man who helped me was very patient with me and helped me through the whole process. I'm just incredibly grateful for the way we were treated. Thank you so much for all the help!”
8:30AM - 7PM
900 Ogden Ave, Downers Grove
Mailbox Centers
“The owner / manager is extremely helpful and very customer focused. Always willing to help and I love coming here even if it's a littlemore expensive. A+++++”
“I came here for packing and to ship my picture framr package to newyork, they packed it good and it reached safe with no damage.Thankyou so much they are very kind”
“Very friendly staff, longest line was 3 people, and only slowed down because they were not ready to do business. Every one of the 100's of prepaid packages that I shipped through this location was handled on time, safely and as promised.
Apparently there is a rule that we are supposed to complain about prices here- but to my frequent user eyes, the prices for last minute convenience items are very reasonable. It is not the shipping locations responsibility to provide you with envelopes at a price you like- prepare your shipment BEFORE you arrive at the carrier's location, and you won't need last minute supplies. And about that free stuff? For UPS to give you free shipping supplies, means we all pay more for your behavior. Not right, not fair to the rest of the world. That's not their job, learn to handle your own stuff without acting entitled. This location has always been a delight to work with, and completely professional in every regard. Even if it wasn't the only game in town, it would still be the best solution for convenient UPS shipping around.”
8:30AM - 7PM
4 E Ogden Ave, Westmont
Mailbox Centers
“This is no doubt THE BEST location I’ve ever been to. The owner has trained his team well. The staff are always professional and attentive. I appreciate the service with a smile. I’ve been in the store when there have been a lot of customers and they still manage to keep everything flowing. Jacky and team, keep up the great work!”
“I used an FP postage meter while I worked at an incense factory in Chicago. It made adding postage to a stack of letters really simple and saved a lot of time manually stamping. I wish I had one when I was an intern at church!”
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“I’ve only had good service here, and I’m fairly regular. It’s usually a rude customer who reflects what they feel is rude; seeing themselves in the mirror. I’m super friendly, upbeat, and understanding; this generates good service, folks.”