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June 2024 by Kathy
nice store love the jewelry it was well organized I was welcomed and said hello to by a nice worker overall I would come shop for jewelry here it might get a little pricy tho
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January 2024 by Amy
Walked in to find a certain pair of earrings. Left with nothing because for the 5 for 10 you have to buy 5. I didn’t like more than 2 pairs on that rack. Store was clean but employee sitting on the floor didn’t acknowledge anyone who was in there. Bad service.Came again today 1/28/24 and the girl working didn’t say hello, hi, nothing. This isn’t the only time this happened. Not good service.
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July 2023 by Trish Jackson
I don’t like that they wouldn’t price adjust on a sale they had the next day. Also the no return on earrings is stupid if It was next day and I never wore them. Was only exchanging for lower price. Lost a customer.
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June 2023 by Britta Luce
Very good prices and quality
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March 2023 by Jaxon T
The employees here are always nice and helpful. Love shopping here!
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March 2023 by Brittney Hantak
Completely crooked poorly done piercing in my lobe. I was getting my daughters ears pierced also, so I was preoccupied with keeping a ‘brave face’ so my daughter wasn’t scared, and didn’t take a close enough look after my piercing (but I should have known better because that piercing really hurt a lot more than the other two, and now I know why). I get home and it’s hurting more and more as the night goes on, while the two on the other side don’t hurt at all. I go to my bathroom mirror to take a closer look, and the piercing is so crooked that the backside is essentially coming through the hole of the piercing next to it! I am mortified, in a lot of pain, and had to remove my BRAND NEW piercing that’s not even 3 hours old. Even if it wasn’t causing me extreme pain (I’ve got 3 kids, I can handle pain), I can’t keep it because I wouldn’t be able to wear an earring in the hole next to it. This isn’t me being ‘unhappy’ with the piercing. The piercer butchered my ear and it’s absolutely horrifying. Please, please, please, PLEASE go somewhere else. Anywhere else. I wish I just went to Claire’s, or better yet, a doctor or piercing professional who actually knows what they’re doing.
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December 2022 by Nicole Turner
Daughter just got her ears pierced by Cate and she was super sweet. She made sure the piercing were lined up and she took her time. My daughter, and I both really appreciated the time and care she took.
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November 2022 by Ruby D
I bought a bunch of clearance jewelry & I told the young male cashier with curly hair that I didn't want a bag & threw my purchase which was wrapped in black tissue inside my big black bag. I went home & I thought 2 of the jewelry pieces were missing & called the store. The same cashier answered the phone & I asked him if he could check the counter for the 2 missing pieces, he was apologetic & looked for it, I gave him my name & phone number in case if he found it. I decided to check my purse again & I found them wrapped up in another tissue, duh! I called the store & told him that I found them. He was apologetic even though it was my oversight. Thank you! And I have bought few pieces of jewelry from here & Iove them. They are very reasonably priced & look expensive!
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September 2022 by Julissa Zequeira
Bad customer service. The girl with the glasses and unibrow has an attitude - answers questions with an attitude.
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December 2021 by Maronda H.
You can find a nice selection of affordable and trendy jewelry and accessories. This store is located on the lower lever of Yorktown Mall right next to Victoria Secret. You won't miss it. The nice bright Lovisa's sign will catch your eyes. You can find some cute jewelry or accessories to dress up your outfits. Rather your going to a wedding, a dinner party, or out with friends. Simple but trendy and chic. Different style of brands that caters to adults, teenage girls and little girls. It's a small store but easy to browse around and find something cute to purchase. Lovisa's is even a ear piercing station. .
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December 2021 by Manda Tsagaan
Everything is not returnable.Price tags are not misleading
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October 2021 by Daniel Guzman
(Translated by Google) Very beautiful jewelry and they take care of you very well!(Original)Muy bonita la joyería y te atienden muy bien!
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September 2021 by Majestic Miles Travel
Awesome store great prices
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September 2021 by Lidia
Chelsea from Lovisa was so helpful. She made wanna spend all my money. ❤️
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March 2021 by Clare Killeen
Pretty and comfortable rings... but my fingers were green and somewhat red after wearing them for not that long