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February 2024 by Johnny garcia
Very good place to take your family ?
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August 2023 by Jessica DuBose
Brought my son in to pick up a hat for his dad's birthday. We had no idea on what exactly to get. Scott helped us out & even recommended some stitching to do on the hat. Great customer service from a very knowledgeable associate. Wish more people cared about their jobs & customers nowadays like Scott did. Will definitely be back for the next gift.
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August 2023 by La Donna Thompson
Store associates were super lazy. Not only were they not greeting customers through the door by they were almost ignoring people asking for assistance. Not a large selection of hats. This is surely a place you could skip in the mall.
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February 2023 by Masa Takahashi
I visited around 12:30 pm today, but the male clerk was talking to the woman who was working earlier, but he didn't greet me or look at me. I would never want to shop at a store like this. I visited around 12:30 pm today, but the male clerk was talking to the woman who was working earlier, but he didn't greet me or look at me. I would never want to shop at a store like this. Probably because I'm Asian. I used to like Cubs, but when I thought about this kind of shop, I started to dislike Cubs a little.
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September 2022 by kathyrn Cervantes
Huge selection!!! Sergio was a great help.
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September 2022 by Rey Flores
Got my Cubs ⚾ fitted hat in black.
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October 2021 by John Bush Jr
John and Team at the Yorktown Lids know their stuff and have excellent customer service
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August 2021 by Alexis Morales
Went in to get a hat embroidered today and it was nice. Shoutout to CJ who helped me out, was super chill and helpful.
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April 2021 by Ibrahim V.
So today was my first time coming to this mall and the majority of the people working here with the exception of Pacsun, Marshalls, Finish Line, & Last Chance almost every store i went into the employees were just plain rude especially Lids. Its like every store i went into the employees were just plain unprofessional, they ignored me and I literally had to go after them for help. Everyone looked as if they didnt want to be there and like it was a bother asking them for help. The majority of the workers there are young but even though that may be the reason why the service was so bad it's still not an excuse to be a horrible employee. Anyways this review is specifically for Lids. Lids was the last store I went to before leaving the mall and let me tell you my experience was just horrible. I've been to a lot of Lids in Chicago & in Illinois in general & I've never been treated so rudely by a lids employee like this before. I hate to bring race into it but I noticed the whole time I was there I was ignored but as soon as another African-American came in he immediately helped the guy out but ignored me the whole time I was there and I was there for 15 mins, the Lids employee was African-American btw but i do remember that he was skinny about 5'7-5'8 with a black Sox hat with the nike logo on the left side, unfortunately I didn't get his name. I literally waited for the guy to acknowledge me & just NOPE! It's as if I didnt even exist & mind you it was just me and another guy, a white guy btw, no "may I help you guys?", NOTHING! As soon as he was done with the African-American customer he still ignored me when I was looking straight at this guy, we even made eye contact a few times & still nothing, nada, niente!!! Just walked past me with out even asking me if I needed help so I sarcastically asked him if he works there and replys to by telling me to wait, that he would help me momentarily but it was so obvious he was just stalling to help me, he literally started arranging the hats smh, seriously!!! Wow!!!. I don't know what this guys problem was but I sensed a bit of racial/implicit bias smh. I'm a muslim latino btw so I know what it's like to be discriminated against, and I dont mean to come off as a male karen for complaing about what happend to me today at this Lids since I was born & raised in the city, I have thick skin but I'm just sick and tired of experiencing this all the time. It seems everywhere I go knowadays this happens to me smh. I really want to give the young man the benefit of the doubt & want to believe maybe he was having a bad day or just plain ignorant because he's young but I'm smart enough to know when someone is being plain rude or bias. I hope this young man & people like him change for the best because being bias and just plain rude is not the legacy you want to leave behind when we leave this earth. Peace & blessing to everyone!
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March 2021 by Janelle McCollum
Brought a hat in to get embroidered and some how the machine glitched and messed the whole design up, it was busy so I'm pretty sure they just walked away and didn't pay attention then the store manager didn't want to help and expected me to pay for a new hat when they ruined a brand new hat a specific one at that because the lids stores don't sell this hat so I had to find it else where. Was supposed to be a gift but it's completely ruined!! Thanks to the lady cashier who was doing all she can to help but the male and manager are terrible. Never again
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January 2021 by Ronald Evans
Too high on prices
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December 2020 by Pierre Norris
Stopped in here to get snapback for the birthday and ended up buying 3 they knew what they were doing.
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February 2020 by TONY POINDEXTER
I like them because they have a different kind of hat and style that goes along with the hats that they have at lids. And then they always close and always got something I can get online.
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January 2020 by Mike B
limited selection.
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December 2019 by Fran Trojan
Was very helpful