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July 2023 by tony ross
These guys are horrible! I got tax penalities and asked upfront if they know how to do allowances. They people are horrible!!!!!!!!
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April 2023 by Midwest Reviews
Spoke to a lady at 11:47am Wednesday April 5th and she got crazy and hung up, guess what lady you just earned this business a 1 star review that is never going away. Very rude staff here as well, she wasn’t helpful and I wouldn’t recommend this place, go to Jackson Hewitt, nothing the owner responds can justify her actions.
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January 2023 by Lincoln Rodman
I would avoid Liberty Tax in Lombard. For my 2021 taxes, the preparer made a mistake and quoted me an incorrect federal return amount. The office treated me unprofessionally when I followed up for an explanation, and the owner hung up on me. Horrible experience,
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April 2020 by Justin Kueking
awful experience. owed more than normal to federal and got less than liberty tax said I would for state. when I called to ask why nothing was their fault and Marian (?) hung up on me. do not go to liberty tax in lombard.
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May 2019 by Debbie S.
Should have done my homework, I can't get them to return my calls either. They had my taxes over a month. Said they'd do them in a week. Finally got an appt. 1 month later to pick up my taxes and they (Ken) never showed up! Still don't have my taxes done!! RUN!!
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March 2019 by David Triebes
The best tax service ever! I was thoroughly explained everything before my taxes were filed. The gentleman named Ken was extremely resourceful and kind. I will be a lifetime cuatomer of Liberty Tax service
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June 2018 by Helmut Neumann
I don't know anyone who looks forward to tax time, but Ken at Liberty Tax makes it as painless as possible! Wouldn't think of using anyone else. Just look for the friendly “Statue of Liberty†out front on Main Street and then stop at Dairy Queen. Perfect way to wrap up the appointment.
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August 2016 by R H.
I scheduled an appointment with Maureen but I guess she decided to not show up to work... Even though the hours on the door say Thursday 11-1pm, she was no where to be found and the doors were locked. She still hasn't answered my emails. Do not trust these people with your taxes.