These guys are horrible! I got tax penalities and asked upfront if they know how to do allowances. They people are horrible!!!!!!!!
April 2023
Spoke to a lady at 11:47am Wednesday April 5th and she got crazy and hung up, guess what lady you just earned this business a 1 star review that is never going away. Very rude staff here as well, she wasn’t helpful and I wouldn’t recommend this place, go to Jackson Hewitt, nothing the owner responds can justify her... read full comment
January 2023
I would avoid Liberty Tax in Lombard. For my 2021 taxes, the preparer made a mistake and quoted me an incorrect federal return amount. The office treated me unprofessionally when I followed up for an explanation, and the owner hung up on me. Horrible experience,