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February 2024 by Alma G
Shirt staff,sign not correct on floor,disappointed on purchase merchandise on table with wrong sign,didn't recieve what sale price was .
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January 2024 by Vonne Gavin
Love the one in Yorktown Mall Lombard,IL
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January 2024 by Ve V
Live their curtains and home items.
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January 2024 by Katrina O.
Today is the day after Xmas. I'm shopping at my favorite store. Always the best brands and the best sales. The coat I pick was only 24.99; said the red sales sign above 2 dozen coats. The new "Customer Service/Check Out" woman rang up the coat. She said it was 50.00. That's not the price on the sign, I said. She ran somewhere for 5 mins, came back and said it's 50.00. I went back to the sign took it off the rack put it down on her counter and said here's the price. Talk to your manager. I made indirect contact with the store manager, Matt. He never came to talk with me. There is never a employee walking around to assist or help people on the floor. How's that new set up working? The clerk said JCP is losing money so they have to check on all questions about discounts. Customers don't need to hear a comment about short profits, and don't have proper training. ?
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January 2024 by Julie Gabreleski
Great service from the employees and fantastic prices!
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January 2024 by Servicii Foto Video Cătălin Pușcașu
Super ok
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January 2024 by arafat omari
Great deals
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December 2023 by Ken Przybylski
Jc Penney is fighting back they had great customer service, and the store was clean and stocked. Great prices also
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November 2023 by p lato
The top Mr. Manager is awesome, kind, professional. The store is not accommodating for elder or disabled....lacks signs for bathrooms, stairs, elevators, escalaters....NOT ENOUGH STAFF TO HELP CUSTOMERS....very large and clean. But no help =wasted time guessing... I shopped two floors and gave up.. saddly cause I LOVE JCP
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October 2023 by Mia Culpe
Love the beauty department. ? excellent selection of fragrance and the latest trends in makeup. Jason Wu cosmetics ❤️❤️❤️❤️ Mineral Fusion cosmetics ❤️❤️❤️❤️ and Mercedes Benz fragrance for men❤️❤️❤️❤️?,just to name a few. Run don't walk to the beauty department ?
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October 2023 by kris metoyer
My husband found a suit, dress shirt, tie, and dress shoes. Good day!
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October 2023 by kunjan trivedi
Very good stor & very good customer service representative ...solve my problem
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September 2023 by Denisha Roberts
Very nice store with a great selection in all departments.Very friendly and helpful associates.Checking out was very slow though.
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August 2023 by Richard Jones
I love shopping at jcpenney. There inexpensive and have great fashionable clothes at very good prices.
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July 2023 by Brent Zurawski
Honestly, I havent been to a JCP in over a decade and ive been missing out. Was out looking for shirts for myself, casual, stylish, summer vibes, ya know, and honestly quality and selection and price compared to Macys, TJ-Max & all the regs (express, Armani, ect. ) this is where its at.
