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December 2023 by Ibrahim Ali
They hire old racist white men who follow me around acting like I'm trying to steal because I am a minority. I won't be spending my money there anytime soon again. Third time already. Tonight the employee, working inventory was standing right next to me as I was using the automated cash machine that I only use to unload my excess coins.
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September 2023 by Oh D.
For months now they have making me run out of my medication because of the unique moral turpitude of the pharmacist dispensing it for me. He's verbally stated that he wants me to run out of my medication before he will refill it. And he has done this several times. He has made my doctor call in several times and doesn't even listen to his advice. He gives me unsolicited advice and treats me like a child while asking me why I'm taking other medications in my file which is not even pertinent to the situation. They deny manufacturer's coupons, make me pay out of pocket for things that the manufacturer would have paid for, make me wait an over an hour long line while I'm in absolute agony because I just had back surgery, always lose my prescriptions, always send me back to the drop off line, and every CVS I have been to repeat these policies as if it's written in their employee handbook. I've called corporate a couple times and CVS is still one of the worst places on Earth. It's listed as "HELL ON EARTH" in my telephone. I would love to change but my insurance company will only allow me to fill certain medications through them! Hopefully my insurance company will drop them as they did in another state. I am in California and awaiting this blessing!
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September 2023 by Sue Zomparelli
Paul the manager does a great job. He is very helpful and pleasant. I will definitely go back to this location whenever I need something.
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September 2023 by Araceli Francisco
Bad service at the pharmacy ?never have medicine if you need your medicine you should be order like a week before you need the girls there is really rude
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August 2023 by Tom Moran
The store is good but the photo part needs work. Don’t order photo magnets. They’re just a photo stuck on a magnet not even lined up properly.
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June 2023 by Amy DeRosa
Several times I have had to go to a different CVS pharmacy location because they have zero or limited stock of my prescription. I reduced my previous rating because of that. Wait times are also long for pick up when they do have my items. Go further west on Roosevelt and visit that location!
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June 2023 by K C
If you come here to pick up your prescription and you end up needing to wait for it, be wary about looking around the store. CVS employees will follow you around, call security and assume you’re trying to steal from them. Disgusting actions from the employees here.
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June 2023 by Cathy Hall
Did not have RX ordered from hospital. Went back and still don’t have it. Called Walgreens and guess what ? They have it, I’m done with CVS
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May 2023 by Jaclyn James Cook
I have never had such a difficult time getting meds from a pharmacy in my life. They didn’t have my script so I called my Dr. who said it was submitted. Went back a second time to pick up and still didn’t have it. Went back a 3rd time and they said “yes, it’s been ready for a week”. Very frustrating.Then after my surgery they didn’t have my script in stock and said to come back 3 days later. I came back and still no prescription. Came back a 3rd time a week later and still nothing. I went through my entire recovery with no meds and no notifications or updates from the pharmacy at all. Finally got a phone call 9 days after my prescription was submitted that it’s on back order and to contact my doctor for something different. I appreciate the phone call but it was a little late at that point!I will add…even with the inconvenience and frustration, the staff I dealt with were very friendly. That’s the only positive thing I have to say about this pharmacy.
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March 2023 by Jill Schumacher
Absolutely terrible. Everything is on back order but they don’t tell you until you go to try and pick it up. I had surgery and they couldn’t fill my pain medication. We were told they were reaching out to the doctor. I tried multiple times to get thru but my calls were not picked up. I sent my husband up right before 8 and they said the doctor never called back. Had they communicated this it could have been taken care of but we were left out of the loop until it was too late. So now I am frantically calling other pharmacy chains to try and get it filled so the doctor on call can get thru to someone. Luckily we found one who has the medication. The other was medication for anxiety. It’s been a week. The other pharmacy has that as well. Needless to say it we will be switching all of our prescriptions I could be a little understanding had they communicated but they left it to us.
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February 2023 by Bob Smith
This CVS store very rarely if ever answers their phone. No matter what time of the day, I have yet to get my call answered after waiting more than 10 minutes.
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February 2023 by Bob S.
This CVS store very rarely if ever answers their phone. No matter what time of the day, I have yet to get my call answered after waiting more than 10 minutes trying daily for the last few weeks
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January 2023 by Turner Carvin
I moved to the area a few months ago and changed my prescription to be filled at this CVS because it is the closest to my home. Since I started using this pharmacy my prescription has not been filled on time. I have had to call every month to get a status. When you call you should expect a long hold. This month they shared that my prescription is on back order and it may not be filled for months. I have always used CVS and never consistently experienced issues like this.
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December 2022 by Dana R.
Everytime I call to ask a question (which is maybe three times in my life) i sit on hold with this cvs for over 20 minutes. I have to switch a prescription here not by choice and I hate it. What could they possibly be doing that they always have a 20+ minute wait for their phone calls??
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December 2022 by Patty B.
I have to pick up a prescription once a month and everyone in the pharmacy is so nice and so helpful. Thank you