Custom Appliance Wholesalers provides a range of services, including appliance sales, delivery, and installation. Customers report good experiences with ordering and receiving products, particularly noting the helpfulness of staff like James Billeter. Many appreciate the thorough installation work, which includes proper venting and connections, setting them apart from big box stores. However, there have been issues with defective products, such as a remote for an air conditioner that required multiple replacements and resulted in delays. Overall, while some customers are very satisfied with the service and quality of products, others have faced challenges with follow-up and product functionality. Custom Appliance Wholesalers is recognized for its commitment to customer satisfaction and quality service in the Chicagoland area.
Bought carpeting from them a few times and was very happy with the entire experience; also bought parts from them and also satisfied; keep up the great work!
March 2022
Today, they delivered my 3rd appliance I ordered. These delivery guys beats Costco’s 3rd party delivery team. So professional and work very efficient and being respectful.
March 2020
Grate staff. Prices are better than appliance stores
