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September 2023 by Lemuel Lopez
It's just not what it used to be the management is different in my feeling its gone downhill
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June 2023 by Suleman Suleman
Terrible place to go for anything really. Wasn't open at 1030 pm. Who closes down a gas station? Lol. Says it'll open at 6. Slushy machine has been out for months. Carwash is a disaster. Staff is sometimes friendly, occasionally has rude workers.
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May 2023 by Rayan B.
Nice service and nice employee, clean store
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February 2023 by Anonymous Anonymous
Terrible carwash. Total waste of money!!!
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January 2023 by Ahmed Syed
Has a terrible incident at Circle K Big Lombard location where me and my wife had gone to get a car wash at 3:55 pm on 12-27-2022. I followed all instructions and left my truck in neutral and foot off the brakes upon being prompted at the entrance. Truck was moving forward normally as it entered the car wash but just a little later we felt the car wash machine had jammed and tracks possibly misaligned which had caused the truck to steer right soon after we hear and loud bang. I kept honking to call for help and no one responded. Car wash kept running with the truck inside and rails jammed as no one responded to our plea for help. We finally heaved a sigh of relief as the car wash stopped and we drove out safely only to find out that the truck side step on the passenger side broke. This damage could have been worse.Circle K is not responding to my requests for compensation
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November 2022 by Chris E.
This location has its ups and downs depending on who is working here. I usually just get my diet coke and use the automated Lottery machine. Too many problems dealing with some employees at this location even the female that parks in the designated handicapped spaces. Need some better management.
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August 2021 by Queen
Very kind workers and helpfull when people walk in they always si hi?.
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August 2021 by Jim Rogan
Sign reads 3.19 pump states 3.45 per gallon. Worker inside speaks no English. Is no help and tells me not my fault.not my fault. Don't get gas here rip off.
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January 2021 by chica Franco
Very kind workers and helpfull when people walk in they always si hi?.
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September 2020 by Patrick Hardin
Awesome Circle K!
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April 2019 by juan laguna
Whoever is the Indian lady that is working right now, she needs to be fired. Constant attitude towards customers because she's so busy on her personal phone. You have to physically hand her every item because she can't be bothered to reach not even a couple of inches so you might as well scan it your self. She threw out my receipt even though I asked for it and refused to print another. Really annoyed coming here.
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February 2018 by Yaqub Nadeem Mohammed
Car wash doesn't work and assistant manager (Nancy- white lady) is very rude. She didn't even acknowledge it when I brought it to her notice. She said "don't come here next time, if you're not satisfied" It was all soap on the car even after going through the wash twice.
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December 2017 by Mark Burns
Worst customer service I have ever experienced. DO NOT go here when the older lady with bleach blonde hair is working. She doesn't care about her job and should be fired. This makes Shell and Circle K look horrible. This is why I go to Thornton's.
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August 2015 by Amour Flowers
I came there a few nights ago and I was honestly stressed out. I had just gotten into a domestic abuse situation with my husband and I just wanted somewhere safe to go but my car was low on fuel. Nudennie (real name?) or Dre as his nametag said, the attendant was very nice toward me. He instantly saw I was bothered and although he had other customers he made sure things were okay until he finished ringing up those customers. Then he went and brought me a cup of hot chocolate and listened to my situation, advised that I should call the police and said he'd watch the lot and that I could wait either in the car or store until they arrived. I decided to meet the police at my house but I felt so much better after leaving the store (did i mention he bought me an M&M Ice Cream Cookie (like with his own money) before sending me on my way. I honestly have never cried in front of a stranger but he made the entire experience feel okay. I recommend this location if you ever need to get gas. The Attendants there are very respectable, friendly, and great at multitasking. I will definitely come to this store in the future.
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June 2014 by Hassan Masudi
Shell Circle K store number 6731: I've had the worst experience at this store. I was on a motorcycle running on a low fuel. I had to prepay inside the store. The cashier seemed very frustrated since she couldn't figure out a way to add money to my pump. Manager named Wes was there and told me to go to another pump, so I go back out and park at another pump. Same issue there. I went inside the store and asked if they added money to that other pump. Cashier tells me yes so I asked very nicely if they can come out and check their pump. Mr Wes the manager replies with his attitude "It must be your bike" Now I'm really pissed off but keeping my calm. I asked again if someone can come out and look at the pump but in return he says "We don't do that here, I'm going to return your money" As far as the state law goes they need to have designated pump where they can help disabled people or help those who don't know how to pump. Remind you that I have been pumping gas for my car/motorcycle for more than 10 years now so I know how to fill up gas, I just wanted them to check their pump. When I asked the guy I need your corporate number and your name even though it was visible he didn't provide me with his name and told me it's outside the store. In conclusion this is the worst customer service I have ever had and would not recommend this place to anyone because this situation could have ben held in a whole different way. So now I'm on a motorcycle with empty gas looking for a gas station since a store with 3 people including the manager couldn't come out and check their pump and just for those who think this place was busy NO IT WAS NOT.