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6:30AM - 4:30PM
1030 Vandustrial Dr, Westmont
Building Materials
“Called today and spoke with Juan around 9am who answered my questions and needs....couldn't be any easier to work with and by 11am my truck was loaded and I was on my way. Will definitely use IBC for my next job.”
“Super fast unloading , make sure you have the building with the docs on your left when you get here because they're a bit tight if there is already a truck at the dock .”
8:00 AM - 4:00 PM
2450 E Oakton St, Arlington Heights
Building Materials
“I found them on google, I stopped by. They have great selections of iron stair parts, iron balusters and wood handrails. They were very helpful. Highly recommending. Good prices too, lower than home depot.”
“Updating to 5 stars because of the professionalism and care from a customer service rep named Xavier. I contacted customer service again on Friday (9/13). The gentlemen I connected with was awesome. He researched my situation and worked to provide me with the sale price. I now have a new traeger 885 grill and happy it all worked out. Shout out to Georgetown TX Ace Hardware as well. They were helpful and expedient in getting my order.
Last weekend Ace advertised a traeger 885 ironwood on sale for basically 200 off. I attempted to by the grill , along with multiple other items for the grill for 3 consecutive days (Sunday through Wednesday) but the ace com site checkout via my mobile device using chrome as well as the app would not work. I even have a screenshot of the error as I tried to retrieve my cart, with the sale price listed. I called customer service and the problem was miraculously fixed a couple hours later but now the sale is off. I asked ace if they would honor the sale price since I couldn't order due to their cart not working. I spoke with Ace store in Austin (research Blvd) they just flat refused, the manager would rather have no sale than honor a 1 day expired sale. I've opened 2 customer service tickets and have been basically told this was my fault. I didn't do this or that with my phone etc etc . I've been in IT for 40 years and yes I did all of those things way before I called to report YOUR issue to you.
Bottom line.. Your site didn't work to allow me to purchase at sale price as you advertised. Your customer service (opened two tickets) but I guess maybe you ticket tracking systems works as well as the app does. I believe your slogan is something about a friendly hardware place .. not so much.”
Building Materials
Building Materials
Building Materials
Building Materials
“Been there since June 20 1990 at tender age of 14 myself ahh those days yep James you rock and one particular yard guy forgot his name he used to call me fff n Guy ? yah exceptionally guys all and every one of them team leader Wen maybe alive ..anybody knows?”