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“I ordered an online pick up item and unfortunately it wasn’t ready upon my arrival even though it was just 2 hay bales, but I will say I was very happy with the associate that helped me. Even though it wasn’t ready, she went and handpicked the items for me ensuring that I’d be able to walk away with my order same day! The store was also clean and organized”
“Amazing product, wrapped with care making sure nothing would break!!! I had a sizable order and it shipped quickly and was at my door in no time at all. I also received several emails keeping me updated. I so appreciated those emails. What a fabulous company THANKS AGAIN”
“It's my first time there and it was really nice. Staff was friendly and helpful, got everything I needed, and I might go there again for some painting stuff. Also, surprised by how everything was reasonably priced. Loved it”
“Looking for a Ceramics store/craft shop and stumbled on this gem.
Mostly wholesale to businesses they also have everything available for sale.
Very friendly and informative staff!”
“The customer service is amazing! I was looking for a specific glass for some windows and Angel went to the warehouse multiple times to find what I was describing. He was always positive, and kind & patient with me, never made me feel like it was a bother. He said he likes helping people find what they want, and it shows! Thank you Angel & Ed Hoy's!”
“When it comes to custom framing- K & T colors is where you need to go!
Family owned business, great customer service & quick turnaround.
Let’s continue to support our local small businesses.”
“Gaby provided excellent assistance as I inquired about journals and pens that customers and writers prefer. She even showed me the pen tips and ink colors. Her attentiveness and enthusiasm for merchandise led to my purchase.”
“The owner, Tammy, did a great job of walking us through making our own felted scarves. We got to pick our own colors and our patterns. The instructions were easy enough that we all made something beautiful our first time out! Perfect social outing for friends or a club.”
“Update: I’d like to update my previous review for Carlson Glass and Mirror. The repair took quite a while—two weeks for a small mirror—but the quality of the work and the price were absolutely amazing. I really appreciate this small business for their excellent craftsmanship. However, I believe they could speed up the process, and I would have been willing to pay extra for faster service. Overall, my experience was good, aside from the lengthy turnaround time.”
“Very clean! I have been here a few times in the last week for a project and although stock choices for certain things seemed minimal - I'm assuming due to the sales they were running - I was able to find almost everything I needed.”
“I went on my weekly trip to Joann’s (Darien) today and to my surprise, my favorite manager, Kim, is back, and for good !!! I was so happy to see her and told her so ! That store has gone downhill since she’s been gone and I told her that too !! Welcome back Kim ! You’re the best !!”
“The Manager at the Wheaton store is the most helpful person I have encounter in all Joann Fabric stores that I have gone to. I called to see if they had an item in stock, she went back and checked. She held it for me until I arrived. When I arrived the person at the cutting department said he couldn't find it, but when the manager heard this, she instructed on where it was and proceeded and help with the order. She was off of work at that time, but remained there until my order was complete. She was extremely polite, helpful and competent.”
“Love this store. I'm completely obsessed with the handmade paper selection. Customer Service was excellent & nice selection of gifts. One of my favorite shops in Downtown Naperville”
“The new location is fabulous! The store is so organized and they have great stuff at great prices. I was shopping for a bridal shower and found excellent quality decorations for good prices.”
“Great staff they were closing and they were so wonderful! Wasn’t rushing me at all the young man behind the cutting counter was a wonderful he helped me pick out colors for my project thank you so much Matt and Jake I think Jake is a manager great work guys!!”
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“Always a fun place to shop for holiday items as well as accessories for the home, crafts, garden, and more. Plus something is always on sale for 50% discount or less.”