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June 2024 by Mitch G
It is a great store. The ease of finding products are very easy to locate. Your greated 80% of the time anyhow. So just ask if your in a hurry! They don't mind. I play the rewards game like all stores and the savings are well worth the game of it.
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April 2024 by Sue Lunsford
Everyone is very helpful and friendly at my CVS!
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February 2024 by Sarah Tornabene Karpinski
I love this location! I always shop here, the staff is very friendly and helpful! It's nice to have a CVS so close to home where the customer service is always on point :)
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January 2024 by Rick Barnabee
The Techs and pharmacist were super helpful working with my insurance for the best price, Thank you
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November 2023 by PAUL BUSCHMAN
Have always got Professional and timely service her . Polite and helpful
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November 2023 by Daisy A
If I could leave no stars I would. I had an appointment with minute clinic they are horrible unorganized and definitely do not care about the patients. They were running behind I waited for my appointment almost an hour, for the nurse practitioner to tell me they don’t take my insurance card, even though I unloaded my insurance card wayyy! before my appointment just to be sent home; plus the nurse practitioner working Thursday 10/30 was very unprofessional and very rude to me, such a waste of time definitely will not be going back.
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August 2023 by Adriana Bronge
I come here all the time and the staff is always SO nice! Anytime I need help finding something they are always there. I was shocked to see the low stars so I needed to make a review. Thanks to CVS Lockport staff for always being friendly and extremely convenient :)
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August 2023 by Adriana Maldonado
I come here all the time and the staff is always SO nice! Anytime I need help finding something they are always there. I was shocked to see the low stars so I needed to make a review. Thanks to CVS Lockport staff for always being friendly and extremely convenient :)
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July 2023 by Redneck Medic
Pharmacy Tech.needs to get her act together and listen to instructions !! Need to hire techs with issued Common Sense !!!!!!
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July 2023 by Pam Shankman
I just got talked to like I was a toddler when asking for clarification on a question!
Pharmacy customer service, really?’!
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July 2023 by Steven Silvestri
Always very friendly and patient and helpful
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July 2023 by Jacqueline B.
First, I would give negative stars if I could. This pharmacy has proven to be the most incompetent pharmacy I have ever dealt with. I have received my prescriptions from this location for years and their level of service has increasingly declined. Over the last few months I have had issues refilling prescriptions I get regularly. They send a text stating they are waiting for my doctors approval despite the fact I witnessed my doctors office calling in the prescription. I call the pharmacy they say they will fill it, then I get a text stating they are reaching out to my doctor to prescribe a different medication. I call the pharmacy and they say the prescription is expensive and they are asking my doctor to prescribe something different. I remind them I have a coupon for the prescription. Then they fill it. I'm constantly going off and back on my medication because of their inability to be consistent in filling it. Today I went through the whole circle of events all over again. They tell me I need an updated coupon. I get the coupon. They tell me they are waiting for my doctor's approval. I remind them my doctor has called 3 times already this week. They run it and now they don't need my doctors approval, but my $25 prescription will now cost $550. Then they tell me to hold on, I hold for 10 minutes and they hung up on me. My husband is on the same prescription, same insurance used the same coupon and same doctor. He has never had to get a new coupon. They told me my coupon was only good for 3 months yet I've been using it for 7 months. I am absolutely over this pharmacy and their poor service. Update: I just called the CVS in New Lenox (Maple Street location). The pharmacist explained my doctor needs to call CVS Caremark (prescription insurance) and answer a couple questions. THAT is the doctors approval they need! Not one time did ANY of the 3 people I spoke with at Lockport mention anything about my prescription card. Thank you to the New Lenox location. Lockport, sounds like you need more training not just in customer service, but how your whole system works.
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May 2023 by Steve Wittry
Unbelievable. CVS continues to come up with roadblocks to ordering COVID tests. This time it's a 24 hour wait for processing.
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February 2023 by Liq Midik
idk that guy Pablo in the pharmacy was a little strange and weird looking. but decent service nonetheless. would go again
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February 2023 by Monica Vega
Quick, reliable service. Employees were kind, smart and helpful. 10/10 recommend
