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“I visited the New Lenox store on Tuesday and I need to post about the wonderful customer service I received from Abigail. She was such a breath of fresh air! Thank you for the patience, determination and positive attitude. Keep up the good work!”
“My 2001 Van was in an accident, and it seemed like the battery
needed to be charged every time I went to drive it. (Only about twice a month.) I inquired about my problem with the Interstate Rep. and thought it could be the battery, or that my van now had a slow voltage drain. The battery was only a year old.
I took my battery to them, they tested it, and five minutes later they gave me a replacement. My van now starts reliably.”
“Came in for a screen repair that was issued through insurance. Everything went well & the service was quick and simple! Will be returning for future assistance!”
“Banan gave outstanding customer service located at Oreilly auto parts 23909 W135th street, Plainfield, Ill. I needed a winter set of blades and asked for installation at 9;00 am ( i hurt my hand making Thanksgiving). I always find the correct part in-stock when I need it and help out with servicing the car. OReilly will always get my business. JTK Morrissey”
“Today Wednesday 1/10/24, my wife stopped by about 8:30 am. Her 2020 Terran engine light was on. Nothing against Dealership's, if she brought it in to be check out it may have been $100 or so to analyze it. The gentleman diagnosed it saying it has a gas cap issue. It has a cap less, the hose just enters the car. He look at it and the light went out about 10 minutes later My wife wanted to give him a tip, in a nice way he refused to take the money. Great Job !”
“I know nothing about cars. I left the side door open on my 2004 Dodge Grand Caravan and ran the battery down. Easy fix for most people, but we just moved here and don't know any handy neighbors, so was left to figure it out myself. Went to the closest chain auto parts store near me and was offered a charger that had a motorcycle on the box. Associate was not sure it would work on a car, so I left and thankfully the SECOND closest auto parts store is O'Reilly and Mike helped me pick out just the right charger and took his time explaining how to use it. Great customer service!”
“Very good experience, Chavez services is the best in Joliet Town they are very friendly and if you not available to pay that all amounts they provide you a good arrangement for payments”
“I was there to rent a tool. It was a great experience. And for those that don't know, it's free. Just pay for the tool, and when you bring it back, you get your money. The guy who helped me was friendly and cool.”
“Excellent service! They fixed up both my old MacBook 2012 model and iPhone 7 Plus. Very kind worker helped me out and, if I ever run into another battery issue, they’ll be the first people I reach out to.”
“They replaced my hybrid battery in a few hours. Same day service. 3 year guarantee. Great place, great service and great staff. I highly recommend this place if your hybrid battery is giving you problems.”
“I read the awful reviews about customer service, and honestly if I were the only working there I can't say I would be beaming with joy. I knew what I needed and Sarah was able to order for me and it got there when she said it would. Kudos to her busting her rear when I didn't see another soul working there.”
“I've been coming to the owners of this shop since I was a teenager. They always help me out with my car, from finding someone who could tow my car to them, to advising me to stop putting money into a car that was no longer worth it. This week, I stopped by to get a service I had done not too long ago. The owner welcomed me and asked me what service I needed. I informed him, and he informed me that my car didn’t need that service yet, since I had it done last year and I don't drive much. It should be done every 10,000 miles, but he said he would do it if I was insistent on getting it done. I know that in this time of life, everyone is more interested in making money, but they're more interested in making long-term loyal customers. I'm a woman and I'm not very knowledgable about cars, but I can stop by or call for information. I know it's not always convenient to drop off your vehicle and be without it for a few hours, but I know the moment I go back, everything will be taken care of.”
“Pedro tested my battery, alternator, and starter.Alternator was bad.He had one the next day at 12pm.What a pro!I recommend him to everyone.Thank you for a great experience!”
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“Associate Tim was really helpful today. Was my first time going in to find something by myself, he was kind and helpful. Even helped me sign up for rewards too, and took the time to come outside to check what my vehicle needed, I couldn't have asked for better assistance. Thank you so much Tim!!!”