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June 2024 by albert dunn
Where to start the last time I visited Auto Zone lockport was 2021 the customer service was appalling. Flash forward to 2024 had a battery emergency and needed a new one ASAP. I stopped there with hesitation and was shocked Paris the counter sales person was polite and helpful made my purchase so easy .Now I needed installation none of the guys working would bother (douch bags).Then Nina the manager , came out had me installed and ready to go in 15 minutes. They showed amazing customer service and the reason my trust is restored with Auto Zone. They deserve 5 stars
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May 2024 by Kathy Kalata
I went to the store today and young worker name Jeremy help me today. He was amazing, very knowledgeable and helpful.
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March 2024 by jazmin huizar
Great store, fast service and great employees they have what you need.
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October 2023 by Kris Barkauskas
Do not buy batteries at auto zone they would not help me replace my battery. There system won’t be able to look up your purchase then the manager will tell they can not help you because they don’t want to “give away free batteries” when I had a good warranty. Buy your batteries and parts anywhere but here buyers beware. Never going to this location again.
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September 2023 by Kasia Schmidt
As a 30-somethin’ lady, I still get so intimidated going anywhere for car help because I feel discouraged with lack of knowledge & fear of being taken advantage of. Alex is a person who will change all of that INSTANTLY. Being greeted by him in store felt like a relief. He not only offered to take a look at my (rusted on) plates before I even asked, but ran in and out of the store looking for other methods when the first didn’t do the trick. Meanwhile, he talked so highly of local small-owned business nearby that would help me if he couldn’t. Spoiler alert: he did! Thank you Alex, for not only your genuine kindness, but for proving there are honest helpers in the industry. I found “my guy” for future car needs.
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September 2023 by Playstore
Being in the right place at the right time turns a frown upside down. I was able to fix an unexpected tragedy in under $30 cad dollars.
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August 2023 by K M
Terrible customer service!!
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July 2023 by Thomas P
Great service good prices
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July 2023 by Mitch G
Was taken care of soon as I walked in.
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July 2023 by Adrienne Parson
Had part I needed
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July 2023 by KH
Reasonable return policy. Pretty good selection of parts and accessories for small trucks and cars but they do not carry many options for anything over medium-duty trucks. Not the lowest prices on everything, either.
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July 2023 by Chris
Had what I needed. Good service
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July 2023 by Jason Miller
Awesome service, please visit!
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July 2023 by Geoff Schnorr
Got there. Tried to find parts. Never got help trying to find parts. All employees too busy talking about personal matters.
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July 2023 by Ali Bakhtiar
Excellent
