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March 2024 by Jason Donaldson
Best store in town!!
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April 2023 by randy hayes
Very helpful selecting and setting up new phones
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May 2022 by Shaun Tarran
We arrived at 1540 and the door was already locked. The rep let us in and then talked down to me and said Verizon did not have free phones with new lines. Said that was only a government plan phone. He was extremely rude and lacked any knowledge. I will NEVER go to this location again and may switch phone carriers just because of multiple bad experiences at this location.
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January 2022 by Tammy Roach
I give no stars. They could not even turn a line back on and change the number to that line. Have to drive 40 or 50 miles to get it done. Everything my son has to go there that can never help him.
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December 2021 by Jill Hardimon
Mr Alex took his time today figuring our plan out. Took awhile to get stuff resolved but we walked out with 2 new phones and a deal on our plan.
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December 2021 by Alexander Walker
Great Experience. Reps care about the customers.
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December 2021 by Mark Hunter
The Manager mr Alex Walker was very helpful today . I wish everyone was like him on the earth !
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December 2021 by Rebecca Spinner
The Litchfield Verizon store was a great experience. The staff is friendly and knowledgible.
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December 2021 by Carl Savage
Went to the store for help with my J7. Had the rep clean up my phone. He convinced me to upgrade my smart phone to a newer phone.
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October 2021 by Christa Snyder
I came in with my husband's replacement phone. The rep helped me switch all our photos and contacts to the replacement phone. They even shipped it out for me. Highly recommended ?
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October 2021 by mackenzie blevins
I do not recommend going here. I was a customer for 5 years and they messed up my whole plan not to mention where so help every time I needed something I had to call the Verizon company myself. They are rude they don’t help. I used see a women there that was a amazing and helped with everything I needed now they have new people that are just awful!!!!!!
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July 2021 by John Jackson
Awesome friendly, answered all my questions
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June 2021 by karen bosen
I called a few times before coming in and talked with Michelle. She was always very kind and personable. I was with previous carrier for 20 years but finally took the leap and I’m so excited and pleased with the company equipment and service. It wasn’t at all difficult to make the switch. Michelle made it all possible. You better hold on to Michelle, she is great!
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May 2021 by Danny Ondrey
The staff were very helpful and friendly!
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May 2021 by Anna L
Michael & Michelle made it easy to get a new phone.