NAPA Auto Parts - McKay Auto Parts is a trusted local business that provides a wide range of auto parts, tools, accessories, and car care products. With over 100 years of experience, NAPA connects automotive technicians, mechanics, and drivers with quality products. Customers praise the store for its excellent customer service and quick assistance during emergencies. Several reviews highlight how the staff went above and beyond to help, whether by providing tools, delivering parts swiftly, or offering support during roadside breakdowns. One customer appreciated the store opening early to help after a sudden alternator failure on a long trip, and staff rushed to ensure they had everything needed to get back on the road in just minutes. Another reviewer, who works for NAPA, commended the speedy delivery service, receiving a part in just a few hours. Additionally, the store's team is noted for their willingness to help with special requests, like finding hard-to-get parts or delivering directly to roadside locations. Pricing is competitive, and the store often quickly arranges for special items not in stock. Overall, NAPA Auto Parts - McKay Auto Parts is recognized for its outstanding customer service, quick response, and dedication to helping customers in urgent situations, making it a reliable choice for auto parts and assistance in the greater Litchfield, IL area.
Always nice friendly people working and the good thing about this location is should they not have it in stock in the store you can buy it and pick it up across town at the warehouse. This is my go to for the oil for my hemi.
October 2024
I might be a little biased because I work for Napa, but this team is outstanding when it comes to speedy delivery. I picked a part that wasn't in the store, and they had it delivered there and in my hands in just a few hours.
April 2024
They had the parts I needed although they did have to order two of them I've always had good luck with this company
