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March 2024 by Joanne L.
i I use this location several times a week and the service is outstanding! Tracy helps me with my packing & processing of my items, they always arrive in perfect condition. She greets every one with a smile and a warm hello! a friendly local business worthy of Five Stars!
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February 2024 by Kenneth D.
I do a lot of online sales and this UPS location is my go-to location for all my packaging needs. The staff here is always especially courteous and helpful. Not to mention, the packaging services they offer is amazing. One particular staff member, Ana, does an incredible job boxing things up for me and because of that, I always get equally amazing feedback for my online sales. I don't even bother packaging things myself. I could never do a better job than them anyway. I strongly recommend going to this specific UPS location. I strongly recommend Ana!
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February 2024 by Johann Chau
I needed to send some mail first class and I used the UPS store in the city The person at the counter was extremely rude and did not apologise at all. She acted like I was making her day worse by coming here. Then, she finally says she no longer had a meter for the stamps and that I could go to the post office down the street. She could be more polite and led with, "My apologies, but...."
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February 2024 by Ayesha Qadeer
I needed to get a document notarized. I was seen by Ana who was not happy to see me and was in no mood to work as her shift was ending. Please dont receive customers if you dont want to work. Definitely recommend she receive some training on how to greet customers and talk to them. Henry took over for her and was helpful.
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January 2024 by Jack Courtney
$2.00 charge to tape a box shut for an Amazon / Zappos return! Such great customer service! Don’t give them any of your money.
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December 2023 by Jeanne McL
The Lisle UPS Store is very convenient, the staff is always efficient and helpful. The line can get a bit backed up at "popular times," but it usually moves quickly.
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October 2023 by Steve Medina
Not sure how this place gets so many 5 star reviews. 90% of the time when I call someone answers and just says hello leaving me wondering if i dialed the correct number and having to ask if its the UPS store. On more than 1coccassion ive requested my packages to be left in the overnight box for pickup and nothing was left. Complete waste of my time and gas.I used UPS stores exclusively over the past 5 years and this one is by far not a 5 star location.EDIT:Saturday Oct 14th 2023I called in between 3:00-3:30 to request a package be left in the overnight box.Arrived at 4:40 only to find no key in my mailbox for the overnight box. (3rd timethis has happened). Fortunately two employees were still there so I was able to get my package. Otherwise it would have been another wasted trip.In the meantime the oriental employee there who must have read my previous review, preceded to call me a liar in a round about way claiming no one answers the phone with just a hello.So not only did they not put my package in the overnight box AGAIN the employee felt the need to argue with me.Im done with this place and I wouldn't recommend this place to my worse enemy.
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May 2023 by George Henry
They do not do 3D Printing Services. 3D printer broke a week ago apparently and still show up as the only UPS location in Illinois that offered such
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May 2023 by Seth David
Friendly staff, best service,the best ups store in dupage
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May 2023 by E Melch
Always really helpful and friendly. Pam’s great!
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May 2023 by vedantham ramprasad
Needed a notary service for my ID verification. This being the nearest UPS store to my house, I just walked in and met Ana there. She is a thorough professional, kind and helpful. Helped me to get the documents notarized. Thanks a lot, Ana!
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February 2023 by RG 2.0
As far as UPS stores go... This one on Maple in Lisle ranks at the top!Super friendly staff and very quick.Love that they keep an online record of your shipments just in case you need to follow up on a shipment that you lost your tracking receipt for.
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November 2022 by C OToole
I’ve used this store for several years and have always had great service.
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October 2022 by Jim Ensign
Jim helped make some me very custom business cards. He also repaired a pop-up sign. The service was excellent and the cost reasonable
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October 2022 by Cheryl B
Needed a notary and met with Ana today. She was professional, kind and extremely helpful. Helped me get documents notarized and sent overnight with ease. Thank you, Ana!
