-
July 2024 by Don Brown
I own a high-risk high-liability business and insurance is extremely important to me. I just left my old agency because they didn't provide adequate service and my policy was in danger of lapsing.
I approached Sandra Falco to help me get things straightened out. While my old company took their time even getting back to my email, Sandra was extremely responsive. She was able to get my insurance where it needed to be and back in place in a matter of hours.
As with all businesses, I needed to get cyber insurance. My old insurance agency lacked the requisite knowledge to discuss the ins and outs. It seemed like they had a decent knowledge of buzz words and marketing talk, but Sandra has a fantastic working knowledge of cyber insurance and what it covers. Specifically, we talked in length about post breach and the importance of forensics.
Also, my last agent forgot to add dental to one of my staff. I was connected with G&C's benefits team and Joseph jumped in and sort it all out in the same day. This was on a Friday afternoon right before a long holiday.
A few months ago, I was rushing to complete a bid for a huge project and time was of the essence. I needed a bid on the fly and asked my old agent to pull a COI for me, they refused to do it and pointed me to my insurance company's help desk. I had to figure out how to do that and then wait for the COI. I just asked Sandra for one and all she did was ask me for the name to be placed on it and BOOM it was done. This is service!
I don't know if anyone at G&C reads this, but if you do you need to take care of Sandra she is friendly, knowledgeable, and extremely helpful.
-
June 2024 by Mirco Fior
Very available people, helpful and competent
-
May 2024 by Ariana Stelter
I have been working with CGO for many years and with different teams. Everyone is always very helpful and responsive.
-
May 2024 by Billy Buchholz
CGO does a stellar job with our company's 401(k) plan. They have proved time and time again their ability to put our employee's investments first.
-
May 2024 by Jen Ruffolo
Great Service, extremely attentive and knowledgeable staff. A pleasure to deal with as a broker.
-
May 2024 by Stuart H
The CGO Team is my company's business insurance broker and employee benefits broker. They are very responsive, always responding to any questions quickly, and they work tirelessly to deliver the best solutions to any concerns we raise. They serve as a trusted advisor, and they do a great job of negotiating excellent services for us at reasonable rates. We really couldn't ask for more, but if we did, we're pretty sure the CGO Team would come through for us!
-
May 2024 by Peter Mazzaferro
CGO handles my home, auto, pet, and business insurance! Kevin and his team are always so responsive and extremely helpful with any questions I might have. It was super easy making the switch and they ended up saving me money and providing better coverage. Can't recommend them enough.
-
January 2024 by Bill Bedrossian
In 2023 I worked with Kevin Gardner to move my business insurance to Connor & Gallagher. Kevin and Katie Sepe helped me get the right products and costs at a significant saving, and have been fantastic to work with over the last year. In 2024 I moved our family personal insurance to Connor & Gallagher as well, primarily because of the professionalism and resources C&G provides. Kevin and Kim DeArcangelis once again acted with great professionalism and made the process simple. No wasted time, no wasted steps. Clear product and cost presentation and comparisons so I could make the best decision. Great people to work with.
-
January 2024 by John
My wife and I recently had cause to move insurance for (2) homes, and (1) car. These had previously been insured with the same company agent for decades. Kevin Gardner and Kim De Arcangelis were great to work with in making this happen quickly as we had a short window of time to get the coverages bound by the new carrier.We now have both better coverage with another company, and we are saving a substantial amount on the premiums.Thanks to both of you!
-
December 2023 by Kathleen Kosteck
I had to quickly act to find a new carrier for Home, Auto, and Umbrella policies. Kevin Gardner and Kim Dearcangelis were extremely responsive and reassuring. I had done a great deal of research with 6 other companies before settling on Connor & Gallagher. The coverage is excellent and pricing is more than fair. I would highly recommend giving them the opportunity to show you how they can provide for insurance needs.
-
October 2023 by Don Birch
Always responsive and professional.
-
October 2023 by Nick Westerhausen
We worked with Kevin Gardner to build our home & auto policies. He is a pleasure to work with and extremely helpful. It was a smooth and effortless process to switch with affordable prices . I highly recommend working with Connor & Gallagher for all your insurance needs.
-
October 2023 by Ryan Koerner
Working with C&G has been such a weight of my families shoulders. Top notch service by their entire team and always giving their clients the best rates possible. Happily will recommend them to anyone
-
September 2023 by Colleen Cook
Had a very good and easy experience transitioning my home and auto insurance to CGO. Kevin Gardner did all of the leg work looking for a better rate and coverage for me. Kim DeArcangelis was completely on top of any and all the paperwork. They both have been very responsive everytime I reached out with any questions or concerns.
-
September 2023 by Daniela Juarez
We have used CGO to manage our company benefits as well as issue training through the LMS partnership they have and the level of service they have provided from the beginning has been excellent. Our contacts have always been eager to assist in any way to help our employees and make our organization more efficient.
