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October 2023 by Roye Baba
I started going to that bank because it was convenient and near my work. The one Vietnamese Banker that have a special desk acting on behalf of a Banker never give a customer a choice. She make decisions for customer. I ordered a replacement card and got the wrong card mailed
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October 2023 by Alex Argirov
The little Asian lady is horrible. Don't expect she to help you.
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August 2022 by Andrea NYS
Great customer service and Nini served me well many many times , great knowledge and top notch service from her .
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August 2022 by Ahsan Ali
Khan is amazing! Professional and very polite.Love the customer service. ⭐️⭐️⭐️⭐️⭐️
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June 2021 by Marcus Mcghee
Never had a issue until today I’m not sure who the Indian looking ladies name is but someone needs to teach her customer service of some pulls up to drive-Thur you do not just say anything she’s need ls to be put back on training and learn greeting
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December 2020 by Alex Huerta
One of the worst customer service’s I’ve ever encountered. Save yourself the headache and go to a different bank or leave us banks in general.
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November 2020 by Dariusz Sieminski
Consistency is important, although being Consistently awful is never a good thing. Next time it takes less than 20 minutes for three cars to get through the drivethru ill go ahead and pay out of pocket for a parade.
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November 2020 by HR Coordinator
today is 10/27. The drive thru is. horrible! I’ve been waiting for almost 29 minutes! They need to Find NEW TELLER/BANKER!!!!!!!!!! This Lincolnwood branch is dissaster!
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September 2020 by Bates Wesley
Thanks to HARRY at this location for providing the dollar coins in my withdrawal that I use at my place of business.
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September 2020 by Nina Biser
Why is it that the line in the drive through is always 20+ minutes? There was one car in front of us. We waited 15 minutes and it took the teller 10 minutes to get us out of there. It's a deposit. It really shouldn't take that long. It's a shame because this used to be such a great location. Staff were really efficient, very personable and friendly, and were able to direct you very well. What changed? Other locations don't have this lag, even with Covid19.
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September 2020 by Paul Webb
Thanks to Mohamed at this location for providing the dollar coins in my withdrawal that I use at my place of business.
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June 2020 by Dave B.
I know banks are taking extra precautions during this pandemic but this branch has the most unbelievably slow drive up. With my local branch closed due to the pandemic this is the next closest location. I have used this drive up before and they have always been slow. The wait this morning as the 4th customer was 8 minutes and 37 seconds from the time I sent the tube on its way. With a deposit of 2 checks and 1 cashed check it bewilders me with what takes so long. They have 2 lanes and 2 tellers working. This is about the average time with no one in line, which very rarely happens as there are usually 7 cars deep in each lane. If I have time to travel much further I will go to the Skokie branch on Dempster, average 2 minute wait. Very frustrating.
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June 2020 by Shanzay Noman
I am very much satisfied with this branch , I don’t know why too many negative reviews for this branch. The customer service of Shoaib, Safia and Tina is awesome . Whenever I go there they treat me very well.
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February 2020 by shlomo Puch
When i joined several years ago it was great since then the staff changes every other day including the mgr. Awhile ago i made a deposit and the guy who was new made a mistake of 130 dollars which i personaly never got back
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February 2020 by SueHui Parr
The best workers there!!!
