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February 2024 by Yolanda B
Awesome place, knowledgeable staff that are very friendly, yet professional. I walked in today and worked with Marcelo to purchase the new Samsung Galaxy S24 Ultra, and not only was he very patient, but he also took the time to explain different plans, while finding the lowest cost! While there, also spoke with Heriberto, about accessories and upcoming promotions as well. I have been a long time customer of this T-Mobile location and would highly recommend them!
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January 2024 by Haris Mumic
I would like to write a great review I had a very helpful and exciting time getting my new iphone getting my iphone 13 trading to iphone 15 I wish i knew the first guys name he had curly hair thats all i know but when he was off his shift harissa mirabal really helped with everything and gave us the best experience with my phone and getting new accessories for it like the new phone case and new screen protector after getting the wrong screen protector delivered on accident she helped resolve the situation again i would love to thank this t mobile for their help :)
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January 2024 by Abder A
Worst customer service ever on this location no manager to talk to.
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January 2024 by Zaid Bhatti
Staff not helpful they are mean
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January 2024 by Susan Baker
Marcelo was TOTALLY AWESOME SERVICE YEAH!!!
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January 2024 by celeste caicedo
Excellent
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December 2023 by D F
They don’t want to work the way they should.They are not trouble shooters, they are trouble makers. I traded in my phone, they didn’t take it. I was told to wait for the label, while I had the label. T mobile asked me later to take my phone to a t mobile store they will provide label and will take care of it that this store didn’t take care of this issue. Shame on them
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December 2023 by Nikki
The people that work there are absolutely horrendous. They are so rude and unprofessional. They need to get better people or they will lose a lot of their business in this place.
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December 2023 by Nikki g
The people that work there are absolutely horrendous. They are so rude and unprofessional. They need to get better people or they will lose a lot of their business in this place.
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November 2023 by Chani Shapiro
Wow. Amazing service! Thank you Ameen Tawoosi, Associate Manager! Thank you for helping us restore service to a new phone saving all the contacts. You really went above and beyond! Highly highly recommend this store! Thank you Ameen!!!
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October 2023 by Tosi Kelmendi
I want to thank Heriberto Castillo on helping me switch to a new plan, purchase phones, and set them up. He was very informative on the deals and how they would benefit and suit my family in the best way. Very professional, patient and kind!
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September 2023 by Anan A
Absolute joke of a location, ran by a bunch of children. Sales rep Ameen Tawoosi is a nasty human who should not be working with the public. a complaint has been filed with corporate and we'll escalate this as much as we can. disgusting
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September 2023 by Omar Baker
Ameen Tawoosi Treated my mother like dirt and kicked her out of the store(older woman ) I don’t get how they have people like that working in costumer service dealing with people daily, Horrible service garbage treatment . this guy is an absolute joke and a clown .This will be escalated to corporate.
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September 2023 by Akhter Ahmed
Worst service ever! Never going back here.
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August 2023 by Zahava Alexander
Extremely disappointedHad to wait 35min on hold and than rep put me again on hold for 20mimThis is unprofessional and time wasteful!Rep offered 5 dollar compensation- how embarrassing!
