-
August 2023 by ray klass
Originally I wrote a fairly negative review due to the fact that my repair was returned to me and was not 100 per cent complete as a small but obvious spot was overlooked during the repair.Well I returned today and Mark greeted me immediately and took the car into the service area and within 1 hour the area previously missed was painted and buffed out and looking great.Mark was fabulous on his end from start to finish and due to his taking the lead my prior negative review is now a positive one.Services: Painting
-
August 2023 by Antoinette Mitchell
If i can give out another 5 stars i will GO to ANGELE!!! He is very Consisted and good with working with his customers they whole team is wonderful great customer service ?... they keep you updated on your vehicle Service King Collision is Definitely recommenable..... great Job.
-
May 2023 by Rachel Gowland
This team was so kind, responsive and skilled. They responded with nothing but empathetic professionalism throughout the process of my car getting fixed. My catalytic converter was stolen, and they were an oasis of kindness in a sea of chaos. The entire team was lovely. Every time I answered a call from them or reached out myself, they were calm, cool and collected which really helped in such a stressful situation. My car runs great now, and I could not be happier with their service. Thank you all so much!
-
April 2023 by Rebecca Jones
The manager Kyle was great. Very knowledgeable and friendly. Helped resolve an issue with my car. Fixed in a very short time. Great service.Service: Body & Trim
-
April 2023 by Fabiola Antúnez
I was very surprised with the AMAZING service they have. Kyle and Mark were very professional and did an amazing job. What could have been a job of months end up being ready in a couple of weeks. Excellent customer service!!!Services: Painting
-
April 2023 by Beatrice Suarez
Wonderful place fast on their job they dont take for ever on getting you in your veichel especialy Dave he's wonder guy. Thank you wonderful work.
-
March 2023 by Beatrice S.
My car was service at morton grove and these people where wonderful especialy mr Dave he was very friendly and always informed me on the status of our veichel i loved the finished job i really really recomend this location to any one they are very profecional and friendly love you guys thank you all. My name is jose banderas and my vehicle is the nissan pathfinder
-
January 2023 by Amissa Page-Samuels
Came here because of the great reviews! Unfortunately very hit or miss with quality and costumer service. Took my car here after an accident and they carelessly threw away parts of my car before insurance approval and lied about it. Came to pick up my car and their excuse for throwing my entire front bumper along with the license plate was that it wouldn't have fit back on (that's when most mechanics would put the pieces in the back of your car). The employee overseeing my car Liz, was no where to be found during pick up to speak with even though she was there. Other workers suggested I buy a new bumper (how helpful). Called back, manager was conveniently too busy for a phone call for 4 days. If you ever have a concern/problem rest assured they will NOT work with you to make it right.
-
January 2023 by Amissa P
Very hit or miss with quality and costumer service. Took my car here after an accident and they carelessly threw away parts of my car before insurance approval and lied about it. Came to pick up my car and their excuse for throwing my entire front bumper along with the license plate was that it wouldn't have fit back on (that's when most mechanics would put the pieces in the back of your car). The employee overseeing my car ***, was no where to be found during pick up to speak with even though she was there. Other workers suggested I buy a new bumper (how helpful). Called back, manager was conveniently too busy for a phone call for 4 days. If you ever have a concern/problem rest assured they will NOT work with you to make it right.
-
January 2023 by Erin Purdue
Everyone was so friendly and took the time to answer all my questions about the repair, insurance, and rental cars. The detailing on top of the repair was amazing and I appreciate it so much. I only needed a small dent/scratch fixed and you all went above and beyond! You are all amazing. Keep doing exactly what you're doing. Merry Christmas and God bless!
-
January 2023 by Mireya Delgado
They did a really great job on my Highlander truck. I am a satisfied customer. Really liked the text updates they sent.Service: Painting
-
September 2022 by Rumana Bakaliya
The manager, Kyle was amazing. He was super sweet and very professional. Totally recommend this place!
-
August 2022 by Carlos Rexach Jr.
My experience was great all around. The service from beginning to end was done with great customer service and incredible quality. I would definitely recommend service king to others I know. A big thanks to Mark and others at the front desk that made my experience seamless.
-
May 2022 by Jose L.
I was here for an estimate on may 11,2022for scratches on my rear bumper. The lady from Customer service took my info and took pictures on my rear bumber scratches. Then she said it will take 24-to 48hours for my etimate to be email on my email address. I called today and telling me that i did not have any record or estimate than on my car 2017 hyundai elantra last may11,2022. What a waste if time coming here for an estimate!!!!!
-
April 2022 by Pete Trello
This review is long overdue. We had some repair work on the body of our 2018 CRV. The customer experience from the entire staff was exemplary. Communication was great. Service Kings took care of everything with the insurance company, and the quality of work was outstanding. I recommend Service Kings without reservation.Service: Body & Trim