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December 2023 by Mister Lignjoslav
I'm not sure how to begin, but let me tell you about my experience at this cellphone store. It was truly one of the worst and most unpleasant experiences I've had. The woman who claimed to work there was completely unhelpful and seemed to have no knowledge about what she was talking about. The store supervisor was just as rude and unhelpful. They didn't provide me with the final price I needed to pay, but instead gave me an absurd price that made no sense. I strongly advise you to avoid this store if you don't want to have a terrible day and unnecessary hassle. Just a friendly reminder.
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August 2023 by Jeanne Pokam
Great customer service ? Angela helped me with the phone problem I had.
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July 2023 by Vinh Ly
My phone was not working for so many days and I visited the store and Angela fixed it so happy with my visit.
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July 2023 by Geurda St. Felix
I learned a few things about metropcs but not because anyone told me this.1) If their service is not what you’re looking for and you’ve bought an iPhone through them; just know their policy is 6 months before you could use the same phone with another company; unlocked2) Their unlimited service doesn’t feel unlimited. It feels very limited. Like the internet; it could be very slow at times. But, If you call their customer service line they’ll help you reset to get your service working better.I returned to leave a comment after a week of still enduring trouble this issue caused me. I won’t post my issue that it caused me because I was told no one cares. So here you are. My personal experience.
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June 2023 by Arleen Schodtler
I was very happy with my purchase the young lady Angela was great. Helped me with the transfer of my old provider was very easy.
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May 2023 by Maria Vera
Angela was very good she explained everything with details. Really enjoyed my purchase.
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May 2023 by Av Mont
Shout out to LUIS KEEPS US COMING BACK!!! I've been with metro pcs for over 5 years and my biggest thing is Luis' customer service always honest , helpful, and caring about the customers that walk in . Respectful , friendly and kind feels like home while doing business .
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May 2023 by Chantey
Ruben is the worst with customer service he needs to be re trained like a human and not like an animal
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February 2023 by ThelexaWinchester
Amazing customer service, Luis was really helpful.
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February 2023 by J T
Louis is horrible and shouldn't be in wireless
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January 2023 by Melissa Newald
Awesome customer service. Luis is awesome and helped my husband get his phone switched over no problem. Good deal for unlimited.
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April 2022 by Louisa DeLeon
They don't qualify to meet Metro PCS standards. They tried charging me an additional $45 to upgrade my phone. Metro PCS does NOT charge an additional fee to upgrade your phone!! Then they suspended my account pay them the $45 for NOT activating the new phone they charged me BEFORE I paid for the device. I didn't get the phone because Metro PCS doesn't charge the extra fee!! Im so livid!! They should be closed down for cheated customers!!
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February 2022 by Quinn “SonnyKaiba” Harney
Do yall ever pick up the phone or what?
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July 2021 by Marcellous Kimbro
Great phones and phone service, always have great promo! I'm happy with my cell phone carrier.
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February 2021 by John Doe
I had an amazing experience!! During my time over there, I dealt w Muhammad and his associate and I had a great time. They explained things to me in detail and helped me out a lot! Answered all of my questions and I was worried satisfied before I left. One of the best retail experiences I’ve ever had.
