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January 2023 by Kristina G.
This is one of the worst CVS locations you will go to. The inside of the place is okay and has some good deals if you are able to catch them. The pharmacy, on the other hand is an absolute train wreck. It's so dirty and so dusty there. I dont believe it was ever cleaned. Hey CVS are handling meds, that's unsanitary. Get it together! Today I waited in the drive thru location for over 35 mins and only did so because I couldn't leave and was stuck in between cars. The sad part is that it's not a one-time thing here. I have always waited long there. In the past I have tolerated the 15 and 20 mins waits, but to expect a customer to be in the drive thru for 35 plus mins? What is the point of having a drive thru for Pete's sake? Today, I actually asked them to not give me change and just give me my meds. I was that late, but the pharmacist still proceeded to take his time. The incompetence level and lack of urgency broke me. I was stuck and needed to bring my family meds, but I would never step foot in that place. Not even for chapstick!!! Valory and Simon are the pharmacists. They should be fired for handling such a place.
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September 2022 by Susan M.
The pharmacy, which I've used for about 10 years, has really gone downhill. My dentist twice had to call in a prescription for me, and the automated status check finally today said they had 2 prescriptions for me. Well, since my dentist had to call twice, I figured they gave me two fills of the same drug. No problem; I'll use it.But when I went there, the staff - who had me waiting and waiting - finally said they didn't have anything for me. Three people got involved in trying to figure this out. One person, who seemed more senior, kept asking me if I ever lived in another state (no), then asked for the prescriber's name and found something for someone from that prescriber for a patient with my name. But it was a different drug than I usually get. The dosing information was correct, so I thought perhaps my dentist had ordered something different this time.No, she didn't. Walgreens gave me the wrong drug, The wrong drug! Interestingly, the name and address of the person on the Rx receipt was for a different - out of state - address. And there was just one Rx, not two for that name. Clearly they've got more than one patient with my relatively common name, but their system is completely messed up and has us utterly confused. At least they billed the other person's insurance, not mine.However, I've changed my pharmacy to another (not a Walgreens) on my health system portal. I'm done with Walgreens!
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August 2022 by Julio Morejon
Out of order
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April 2021 by Gerry T.
When driving into the Northside of Chicago, this CVS is very conveniently located in Lincolnwood. The parking lot is spacious and is often clear. The store itself is well stocked and clean. I've only had one odd experience when they wouldn't honor a sale, which was in the sale paper - but that's ok. It's also located in a residential area with a golf course across the street, so there's less traffic here. There's also a Dunkin' Donuts a few doors down and that makes it even more convenient.
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October 2020 by Isadora C.
Best pharmacy ever. Everybody is so kind and make you feel so nice. I have to drive 18 min from home. Mr Simon the best person in this pharmacy he is so nice so kind and friendly, we got the flu shot with him last year and he always is so kind. Thank you very much Mr Simon
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January 2020 by Happiness L.
Terrible experience. Why would you take holiday items off clearance? Don't you want to sell them? One month after Christmas is over and you want to charge customers regular price for Christmas items that are old? That's stupid! If other people paid a clearance price wouldn't you rather sell the product and make money rather than liquidating it or destroying it? Your Valentine and Easter candy is now in stock. The people who work here are nice, just have no flexibility to really take care of customers properly. They are given direction from corporate office that is completely illogical based upon market trends. The two stars are for the kindness of the people that work at the store. Minus 1 star for lack of supplies and forward facing of items in the refrigerated and frozen section. Minus two stars for complete stupidness on holiday clearance items policy. Get a grip and treat customers and your pricing fairly.
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July 2019 by Sopheak S.
Worst pharmacy ever. Waited so at least 30 mins to talk to pharmacy tech just so that they can hang up on me. Called again; waited another 30 minutes and still could not resolve an issue with my mothers meds. Had to call the doctors office to have them speak to the pharmacy there which got resolved.
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July 2019 by Pat S.
Horrible pharmacy... I know for a fact cvs sees these reviews and give zero fcks about it. Money money money. Gimme money. Typical CVS basic dropoff and pick up. "Come back in an hour, not ready, we'll call you, we close at 9.. but lock it up at 6 We'll transfer it, other store never got it Auto msg from cvs, your prescription is ready, walk in to get it, not even in system. Can you hold for 4 hours, so we can hang up on you anyways?
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June 2019 by M S.
This store located on Devon is my favoriteDrugstore and CVS store. Good customer service from the top to the bottom. They always make sure you're being helped! Kudos to Tina's team and Simon's (Pharmacy)! They helped an old guy who's car got stuck up in front of the store. May more people be like you, always ready to lend a helping handMaria
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May 2019 by Pat T.
This is one of the most poorly ran pharmacies that I have used! The customer service is nonexistent and the technicians are poorly trained and a couple are not the brightest. On one occasion they gave me medications for another customer after I spelled my name for the tech twice. If you have a choice- save yourself the frustration and go elsewhere. Almost anywhere else would go I've you a better experience and services
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April 2019 by Kelly M.
Every time I go through this drive through there is a problem. Wither medicine is not ready or you sit behind for over 20 minutes as they argue with the people through the window. Extremely frustrating.
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January 2019 by Rebecca P.
I waited on hold for over a half hour. I have a screen shot at minute 26:50, so trust me, this is no exaggeration. When Walgreens pharmacy puts you on hold, they'll give you a pretty accurate approximation of how much longer you'll need to wait. This CVS runs a recording ad nauseum that gives the impression that you're just moments away from service. When, a human being finally answered (you guessed it) he put me on hold.... My pharmacy insurance changed so it is cheaper to get meds at CVS. I'll try another CVS branch and if this is the CVS norm, I'll gladly pay a few extra bucks to get our prescriptions filled at Walgreens.
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December 2018 by Kendra F.
This pharmacy is so close to my house. I want to love it, but I cannot. It's literally the slowest and least competent pharmacy I've ever experienced.
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January 2018 by Kate U.
Compared to other CVS locations in the area, this is the friendliest and cheeriest I've been to, and not only don't you have to battle to use your discounts, the pharmacy in incredibly efficient. What a night & day experience in comparison to the one on Lincoln/Kostner just a short distance away. You are always greeted at the door with a request asking if they can assist. The stock could be a bit better, but basically I have been extremely pleased. I am more than willing to travel the extra distance to patronize this store.