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“This bank has been very diligent in protecting my money, even the purchases on my debit card they monitor for supisious activity which I really like. They are always helpful with any banking service I require .”
“I grudgingly give out 5 stars whenever i review a company because most of the time it's usually not warranted, but in this case it is! This branch in particular excels in customer service and most importantly doesn't gouge you to death with unnecessary fees! They're NOT like Chase. And while I'm at it, I like dealing with them because not only are they efficient, they're refreshingly personable. I've always had a good experience with them, even when it was the Private Bank, and I'm happy to report very few things have changed.”
“Best bank branch in Lincolnwood Illinois. They follow up on fraud on your account in minutes. Bank calls you or e-mails you on the spot. Best Best customer service in any bank I have ever dealt with. In 20 years with bank they are the best.”
“I've been banking with US Bank ever since it was Charter One and before that Saint Paul Federal.. never had a problem up until the recent change of cash station machines,, now it only dispenses $20 and $100 bills, I much prefer $20 and $50 bills... Sometimes it can be hard to cash a $100 bill... I don't want to grab all $20 bills because then it's too bulky in the wallet.... So now I have to get the hundreds from the cash station then go into the bank to change them to $50 bills which takes away the convenience of the cash station ? Other than that I've never had a problem with the bank..”
“Virginia Jones was absolutely wonderful and helped us notarize our documents. The best customer service I've experienced in awhile, provided different options for us and went above and beyond, thank you so much!”
“Wow, I don't know if there's been a big change or if I just had a particularly good experience, but I was really touched by how kind the teller was with my 81 year old mother.”
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“Been banking there since Bank of Lincolnwood sold out. Always quality service. Had a mortgage there and still have checking and savings. Nice and accomodating people.”