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November 2024 by Vicky Bartkowski
This company is ripping off their
customers charging a carrier surcharge. The freight charge is so high already and then they want to charge me almost $20.00 on a $30.00 order. This carrier surcharge is only lining their pockets with added revenue. I will never order again.
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October 2024 by Rachel De Luca
If i could give this company no stars that would be too much. My mom bought $62 worth of merchandise. They have charged her twice and keep giving her the run around about refunded her monies that are due back. Talk about scamming are senior citizens, fer shame LTD. Customer service terrible. Scam artists !!! Month later we are still fighting for the refund!!!
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October 2024 by Jennifer Haines
I waited on hold for 20 minutes to request they stop sending me catalogs. Most companies offer an easy opt-out online, but not LTD. After being on hold they told me they would not stop sending catalogs unless I verified an email. I don't shop with them and don't have an email to verify. The 214 page catalogs are ruining the planet.
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October 2024 by Traci SCHLIEBE
Charged for shipping on a free shipping order. Items missing from order, items damaged. No recourse or help. Spend your money elsewhere.
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September 2024 by Susan Vaughan
Just bought 4 shelving units. They are all junk all the screw holes are stripped. Some of the screw holes are not even drilled. Now I have to go to the hardware store and buy hardware for this. Can’t get CS on the phone.
I also bought a cast iron enamed pot. All the enamel flaked off INTO my food whilest cooking. And I ate it because I didnt see it Dont buy anything from the place its all chinese garbage
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December 2023 by mary ann visoky
Customer service department is terrible people who take orders are charge me three times for one order and didn't get back to me absolutely ridiculous
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June 2023 by Betty S
I placed an order on 5/25/23 and I'm still waiting on shipping information. I have ordered from LTD commodities before and never waited this long for an order to be shipped. I am now hoping that they get my order right and it doesn't look like cheap c*** All I can say is "WOW" HOW DISAPPOINTING!
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April 2023 by Debi B
Always loved this company.Placed an order prior to bankruptcy and never received it. Had to pay at the time placed. Now what??
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April 2023 by Lajuana L
I have been ordering from *** since the 80's when they were **** The stuff they show in their catalogs is spot on. I have placed hundreds of orders since the 80's and have NEVER been disappointed. I truly love love love this company and the operators are ALWAYS super nice.
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March 2023 by Bliss
I love my laundry room accessories.. I bought the Wall Sign,the Door Knobs and the Rug
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February 2023 by Kat H.
I used to love this company. The products are cute and actually good quality which is why I gave 2 stars. HOWEVER, I placed an order at some point (no clue when because I was a frequent shopper) and now they are sending me past due notices saying they never pulled the payment at the time I ordered. I always provided my payment information when ordering online. Is there even any other way to do it anymore??? Why would you not pull the payment then and continue to harass me with past due notices????? They won't even say what the item was or what order this is related to.
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January 2023 by Bobbi R
I always get the correct items in my order and everything is exactly as shown in the catalogs. Love ******
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January 2023 by Vickie K.
I have purchased quite a few items from *** over the past 30 years and have had good luck. My most recent order...not so much. I ordered bakeware and a table cloth. All came this morning, packaged very nicely but....the mini muffin pans I ordered are the same size as the regular muffin pans. The price was right so I am keeping both anyway. My biggest complaint was the shipping cost. I searched, found and added a promo code for free shipping when submitting my order. I was instead charged **** shipping. The breakdown with the shipping charge added in for each item is still not a bad price but it is the principal. If the code was not an allowable code, it should not have shown up as free shipping, then charge me after the fact. Not too cool and I will not be ordering again based on that.
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November 2022 by Donna Russo
ZERO STARS..DO NOT ORDER...HORRIBLE RETURN POLICY..I placed an order 10/27, but never rec'd confirmation email nor was it showing in my order history; on 11/8 I placed another order thinking I must have messed up and not submitted the order. The VERY next day, 11/9/22, my package arrives from the order I placed 10/27!! I immediately get on chat with a LTD rep and ask to cancel the order placed 11/8 that had not shown shipped yet and was told they could not stop the process because it was already "invoiced for delivery in our warehouse." Whatever that is supposed to mean; they probably have a whole list of bullcrap excuses on a sheet of paper to tell people. Then I was told I can call when I receive order for a return label costing me $7.99 to send my order back. Told them I hope the 7.99 is worth the loss of a customer and Christine then says, "Thank you for visiting. It was a pleasure serving you." YEAH, I bet it was. What kind of customer service is that???? NO MORE ORDERS FROM ME!
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November 2022 by Trish Jenkins
Nice products very Happy with my purchases . I will continue to buy from them
