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February 2024 by Prashant Guliani
Rooms: Good room with kitchenette
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January 2024 by Rob Drake
What a wonderful stay. !!From the decorations in the lobby and hot cider. The warmest pool I’ve ever swam in at a hotel.The cleanest bathroom in the room . You really feel comfortable .The manager Jamie was so helpful, always detailing the lobby area to make everything look perfect. This is a 5 star stay! Very quiet,, great for a good nights sleep. You have to love having the heater, air, unit not in the bedroom for a great nights sleep. Plus the full fridge, living space.Our New Favorite place to stay and we’ll always look for a Homewood Suites hotel.
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January 2024 by Kaile Watters
Kurt at the front desk was extremely helpful and patiently answered all the questions I had about the area and weather as a first time visitor to Illinois. His friendly demeanor was very comforting. I’m looking forward to my stay!
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January 2024 by Julio Garcia
Jamie and the rest of the staff are amazing. From the front desk to housekeeping, everybody goes beyond the Call of Duty to provide great customer service.Rooms: Large rooms well heated with Nice kitchen full size refrigeratorNearby activities: Huge amount of restaurants within 3 miles lots of activity lots of shopping and a great indoor pool.Safety: Very safe community.
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January 2024 by Jeff Chazen
always a great stay. Jamie behind the desk is awesome.I lived at this hotel for 6 months in 2010 when my home flooded.this is the best on the
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January 2024 by Corey Goodman
I spent New Year Eve with family and loved ones. We had an amazing time as we celebrated the outgoing and in the coming year. Family, food, fun, and fellowship are essential in these days and times. The hotel is simply elegant and beautiful. The staff are pleasant and helpful. Lastly, they offer continental breakfast in the morning. Did I say the price is reasonable as well?
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January 2024 by Jason Tenney
Nice hotel, but I wish they would bring back the nightly managers reception with real meals.
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December 2023 by Kelly B
What went well: it’s cozy… definitely gives “lodge” like vibes. It was decorated nicely for the holidays so the ambiance was festive. In the lobby they offered free hot apple cider and mints. Also, during our stay there was a bake sale.The woman who replenishes the coffee and breakfast was a kind, and friendly member of the team I enjoyed encountering every day.It feels v e r y lived in- if that’s the quaint, familiar feeling you desire.Even better if:- There was more disclosure about this being a verryyy pet friendly hotel. It was definitely more like pet FAVORITE hotel. I stopped counting around eight or ten.- We received service every day or at least every other day as informed by the front desk. Instead…In the five nights, four days- we received service/ new towels, etc- once.
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December 2023 by B J
Chloe, Jonathan, Jared, Victor, and a few others at the front office ALWAYS A PLEASURE & PROFESSIONAL. I would work there.
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December 2023 by Kenneth Wheeler
great!
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December 2023 by Mary Fowler
Extremely clean and very spacious rooms. The lobby has excellent cider and coffee. The breakfast was great with a nice variety. The staff are truly some of the best and I travel constantly. A beautiful property with an indoor pool and nice sized gym that allows all guests to enjoy
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October 2023 by Ivette C
This hotel is very nice and clean. It would have been nice if they had a hot tub. The pool was a little small. Only problem we had was you can hear someone running around all night from the room above us. We got woken up at 2:00 am with this. Breakfast was great and the staff was on top of everything.
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October 2023 by Amie Johnson
The hotel staff from beginning to end were all amazing. I travel a lot for work and have never been emailed the day before by a hotel member welcoming me much less offering a potential discounted rate- this depended on business travel. This trip was for my son's Navy boot camp graduation, and when I responded to Natalie's email I told her this was a nice added touch. Customer service is so important and Natalie's email, along with the rest of the staff, made me overlook some of the "fixes" the hotel could use. The buffet-style breakfast each day had a variety of options, so even my picky four year old found something to eat. We enjoyed the pool while we were there, and overall, the hotel itself was clean and quiet. We will definitely return!
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October 2023 by z j
Stayed multiple times and always had great experience with room and staff. PROS: (1) Mattress gives good support (2) Good soundproofing (3) No noise from hallway or road to disturb your sleep (4) Very clean (5) Nice kitchen in suite (6) Nice area inside and outside to eat (complimentary) breakfast (8) EXCELLENT STAFF, so helpful and you really feel cared for. CONS: (1) Heater makes loud noise when it turns on. (2) Could you please not add ham to omelet so vegetarians can eat it too -- meat eaters already get sausage so you could make the omelets edible for people who don't/can't eat animals. Thank you.
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September 2023 by Nicole Alletto
I am one to always read reviews before staying and this hotel was VERY clean and everyone was very nice. When we checked in the guy was very nice and the girls went swimming no issues there. Keep up the good work the only complaint I would have is the floor in the breakfast area was sticky like everyone shoes were making noises. But everything else was great.
