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10AM - 8PM
357 E Townline Rd, Vernon Hills
Furniture Stores
“Our sales guy was extremely nice . When we walked in he took us through all the beds for our needs .At no time did he try and push us to buy out of our price range and that was nice . We for sure to go back to see him if we ever need another bad .”
“Friendly and professional service. No high pressure to buy- although I did buy during my first time visit to the store. Appreciated the military discount. My sales representative Michael is a wonderful ambassador for Mattress Firm.”
“Professionals at work. They delivered my dining room set and set up was extremely efficient. The one knock would be they did not take off their shoes or wear booties, and it was raining so that sucked. But they were great otherwise”
“Pain free, pleasant buying experience with Sohail at Mattress Firm. He is clearly well versed in the art of good customer service. Was in and out with a new mattress in no time. Will return for future mattress needs.”
“Ryan was wonderful he answered all our questions without being pushy. He allowed me space and time to test the products without hovering over me. I usually leave once salesman get pushy but I had a great experience.”
“I knew what I was looking for, but Tom was excellent in helping me locate and also informing me about the sales and options - no pressure and super helpful. Looking forward to some great rest in my new bed.”
“I needed a recliner that would be kind to my back. Charlie helped me find one that seems to do that, and that was within my budget. Lots of really nice recliners here! They were able to deliver very quickly; the delivery guys were gentle with my pieces and helped me get them all set up and in position. Things could not have gone any smoother!”
“Call to inquire about a split box spring for a queen mattress and within 10 minutes I had all the information placed and completed my order. Scott at Lake Bluff was amazing.”
“One of the most enjoyable shopping experiences and some of the best customer service I have ever received for a major purchase. The showroom is super nice and generally quiet so you have the time and space to decide from the multiple styles and price points. The quality of all furniture is excellent, much better than expected, especially when you consider how reasonably priced it is. We purchased a complete bedroom set in August 2023 and there was an odd size issue with the mattress. After a phone call and some pictures, the staff was extremely apologetic and resolved it as quickly as possible by replacing the mattress. And the delivery and installation crew were a pleasure to deal with. Overall, this was a five star experience with Dania. We're definitely looking forward to shopping there again and buying more from Dania.”
“Eric was extremely friendly and knowledgeable, and made the mattress buying experience incredibly simple! Was in and out of the store in less than 15 minutes with my new mattress (which he insisted on helping me to load into my car). Nice job mattress firm, and nice job Eric! You rock!”
“I wish I could remember his name, but the man that helped us was great! He was very knowledgeable, he helped us lower the cost as much as he could, and he gave my mom and I space to try out as many mattresses as we wanted. 5 stars!”
“Tom was very helpful. I did not feel any pressure to make a purchase. He worked with my price range to find the best possible mattress for my needs. I would highly recommend the Palatine Mattress Firm.”
“Bought an umbrella for my pool deck last summer and am super happy with the quality. It's way different from what you would find in the big box stores. Also just picked up a Primo kamato grill which is the only one still made in the USA. I'm new to cooking with kamatos, but so far I'm impressed. This is a family owned business, they really go out of their way to make sure you are happy. Highly recommended!”
“We recently purchased a new TV and were fortunate to have Josh Hoffman deliver and install it. He is top notch and it’s clear that he’s an expert in his field. Josh spent time ensuring that we fully understood the features of our new TV and patiently walked us through all the new components. We’re very pleased with our purchase and thanks to Josh, feel comfortable navigating the latest functionality.”
“Worker Eric Toledano, was very helpful,kind and HONEST!!My wife and I wouldn't mind to redoing the whole process of buying a mattress there! Best customer service!!!”
“We purchased a sectional leather couch from Leather Creations in Deerfield 14 years ago. We decided to replace the cushions since the cushions had lost some of its firmness. We brought in one of my cushion casings to have Wade demonstrate how to replace the cushion. Wade couldn't believe that we have never treated our leather and how new it still looked. Wade is a wonderful asset to have on staff and extremely knowledgeable, patient and helpful. We have referred several friends to Leather Creations and will continue to refer people to them going forward.”
“I bought a custom ottoman that was just too big and it has a specific leg structure which isn’t standard. I reached out to a few companies but decided to go with Brother’s because the pricing was exactly what it should be. Val’s communication was great, I’m hard to get a reach of during the day so his team would leave me voicemails and he would follow up with emails. The ottoman was cut down on all sides and the legs.. perfect. Plus they picked it up and dropped it off for me. Brother’s is amazing, highly recommend. Thank you Val and team!”
“Edith was very knowledgeable about her product. She was extremely pleasant and made the transaction easy She was concerned helpful and honest. What more can you ask for.”
“THANK YOU to La-Z-Boy Furniture Gallery in Glenview. DAN provided GREAT service! QUICK and Easy experience. Can't wait for our beautiful, electric and very comfy recliner.”
“Very happy with the dining table set we got. We requested exchange after the delivery because the stain was darker than what we wanted. Mike didn't have an issue with it and delivered a new one. Overall happy.”
10:30AM - 6PM
11 E Campbell St, Arlington Heights
Furniture Stores
“Owner was kind. Has two puppies that are funny and sweet. Owner was transparent about his dogs, how to introduce yourself to dogs. They are in a pin by the checkout desk, It's a petite, cozy little stop with beautiful vintage finds. Would be a tight squeeze for a stroller or wheelchair. Very welcoming vibes.”
“Ken and his crew did a great job on our recent move. Easy to work with, quite detailed and worked hard through completion. Competitively priced. Even helped with the disposal of leftover parts.”
“The salesman, Tom Richards, did an excellent job showing us all our options. He listened to our personal needs and we left buying the perfect mattress for us!Thank you very much.Connie and Pete LipaBarrington, IL”
“In the book, Outliers, Malcolm Gladwell speaks about working 10,000 hours in one's craft, in order to be deemed an expert. Some folks are disputing this but think about it, do you want the pilot of your plane on your trans-Pacific flight with 100 hours of flight experience?? Or do you want the person with 10,000 hours?? Speaking of pilots, the pilot light in my gas fireplace kept going out and it kept going out when outside temperatures went below 25F. That's right, it went out when you needed it most. So after firing up the pilot light manually for seemingly over two Winters, I said to myself, this is insanity. So I used Yelp to conduct a comparative analysis and called four fireplace companies. Here were the outcomes of those calls: - one company does not fix gas fireplaces. - the second company made me leave a message and it took the guy like 3 days to call back and he had an attitude like he was disgruntled from the get-go (meaning from the onset). - the third company wanted to charge a service call for diagnosing the problem and couldn't comment on the overall costs. - the fourth company was Hearth & Home and Pat (who turned out to be the owner) was a straight shooter (meaning forthcoming with details). Pat asked the year, make, model, serial number of my gas fireplace. He listened to me about my fireplace's symptoms and gave me a likely diagnosis and projected costs of the part and service. I had a very good feeling about his Integrity and thought the cost was reasonable. The appointment was booked and weeks later, Mike came as scheduled. Mike has 10 years experience and although he huffed and puffed here and there while fixing it, I had no doubt that with his expertise (10,000 hours) we would be up and running in no time. And that's what happened, my fireplace got fixed, within budget and right in time for me to make it to the Yelpies event last week!! Thank you Pat, Mike and H&H for this professional experience. Otherwise I would have missed that great event by Kesha and Celeste!!”
“Murphy Wall beds Chicago exceeded our expectations. They worked with us to design a custom murphy bed solution for our home, answered all of our dumb questions. The pricing they provided was very competitive, their installation crew was on time, polite and professional. The furniture is beautiful!”
10AM - 5PM
800 US-45, Mundelein
Furniture Stores
“Great custom cabinet with concrete countertop and beautiful floating wood shelves to match. Kyle also created a double sided barn door solution to create privacy within our home. Creative, responsive, reliable and good quality.”
“My family and I love this place! It’s a large thrift store with many different areas to explore, including a large warehouse with tons of vintage furniture. There is a nice selection of clothing, housewares, books, and more. Prices are often more affordable than other thrift stores. I love checking out the vintage linens to find affordable fabric for sewing projects.”
“After an exhaustive search for the perfect pillow, seeking recommendations from various professionals like my chiropractor and massage therapist, I finally found success thanks to a recommendation from my acupuncturist, who suggested Relax the Back. From the moment I walked in, Becky's expertise in body alignment was evident. She quickly identified the ideal pillow for me, and after just two days of using it, I can confidently say it's made a remarkable difference. Since bringing it home, I haven't experienced any neck soreness—a welcome relief after enduring discomfort for so long. Thank you, Relax the Back, and thank you, Becky, for your knowledgeable assistance!”
“I want to start off by saying that I called Penny Mustard customer Service about a question on how to get a king size mattress which I had "inherited" up my stairs. The mattress (which was purchased from Penny Mustard by a friend who decided to move out of state) sat in my living room for a month before attempting to hike it up the stairs. I called Penny Mustard to ask if they had any advice and spoke to Donna who not only was friendly and very knowledgeable about mattresses. She took the time to speak to me about "folding the mattress in half" and getting it up the stairs. And she was so right! We got the king size mattress up the stairs like professional movers.Thank you Donna for taking the time and sharing your wisdom in mattress moving and for an excellent customer experience.”
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“My experience was amazing I have purchased furniture down the street due to that I had lost all trust. I called just wanted to see fabrics spoke with Marie Ovicina I was almost rude to her due to my past experience with there competitor. She was amazing and patient spent a lot of time with me even though I was just looking for one chair to make sure I made the correct choice. I am so so grateful for her she has a amazing eye and I love love my chair. I will definitely be back and can't thank her and Thomas Price company enough!!”