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“Eric was knowledgeable, professional and pleasant. He showed us options and gave us privacy to discuss what we wanted to do. Due to our excellent experience, I will recommend your store! Thank you!”
“The team at Northwest Metalcraft provides expert advice and quality products at very competitive prices. Shane was patient and kind as he walked us through the selection process of our gas fireplace and patio furniture. Shane made my fireplace dreams come true with beautiful brick veneer (expert installation to meet fire safety requirements), bronze doors and conversion from wood burning to gas. The showroom is huge and filled with many made in the USA products to assemble your backyard retreat. I could not be happier with our purchases over the years. We are very thankful for the team of support and expertise in this niche market. Keep up the great experience and look forward to working with you again next year!!!! Wishing you and your family run business continued success.”
10AM - 8PM
357 E Townline Rd, Vernon Hills
Furniture Stores
“Excellent team bob did a outstanding job took the nessary time to learn what we were looking for listened to our perspective and made buying a mattress simple and intuitive.”
“Wonderful experience with Jean and Joanne helping us find the perfect mattress! They were knowledgeable and so friendly! We found the perfect Beautyrest Black series 3 firm bed and we are so glad we came back again for the best customer experience!”
“Great customer service from Dan! We were able to schedule delivery for the same week. The delivery service was right on time and very efficient with the set up of both recliners.”
“We recently purchased a new TV and were fortunate to have Josh Hoffman deliver and install it. He is top notch and it’s clear that he’s an expert in his field. Josh spent time ensuring that we fully understood the features of our new TV and patiently walked us through all the new components. We’re very pleased with our purchase and thanks to Josh, feel comfortable navigating the latest functionality.”
“We had an absolutely wonderful experience working with Charlie and his team at Luxilon Furniture!! I found the store by chance during a Google search so decided to stop by and take a look with my Mom. We were super impressed with the quality of the furniture, the unique pieces, the cleanliness and organization of the store, and, most importantly, the friendly service received from Charlie!! He was very knowledgeable and thorough when explaining the details on several pieces and was helpful in trying to determine what would work best in our homes. Additionally, we had some beautiful living room sofas delivered today and the service and setup went very smoothly. Many thanks to Jose and Charlie for delievering the lovely furniture to our home and making this all such a great experience!! We look forward to visiting Luxilon Furniture again in the near future. 5 stars!! :)”
“Eric H was great. He asked good questions to better understand what I was looking for. He made a couple of suggestions for me to choose from, he was great. When it came time to pay for the mattress I purchased the card processor was working. Eric tried to reset it a couple times but it just wouldn’t work. Eric finally was able to send a text for me to pay online and that worked perfectly. Eric is such a good person, perhaps Mattress Firm might want to spend a little more on infrastructure to provide the best tools to their employees so they can provide a top notch service.”
“Zeb is the best! He did a fantastic job being patient with us. He answered all of our questions and he did not rush us at all. Most importantly he was honest and did not try to upsell us to a more expensive mattress.”
“Professionals at work. They delivered my dining room set and set up was extremely efficient. The one knock would be they did not take off their shoes or wear booties, and it was raining so that sucked. But they were great otherwise”
“One of the most enjoyable shopping experiences and some of the best customer service I have ever received for a major purchase. The showroom is super nice and generally quiet so you have the time and space to decide from the multiple styles and price points. The quality of all furniture is excellent, much better than expected, especially when you consider how reasonably priced it is. We purchased a complete bedroom set in August 2023 and there was an odd size issue with the mattress. After a phone call and some pictures, the staff was extremely apologetic and resolved it as quickly as possible by replacing the mattress. And the delivery and installation crew were a pleasure to deal with. Overall, this was a five star experience with Dania. We're definitely looking forward to shopping there again and buying more from Dania.”
“John was very knowledgeable and patient with me when I was trying to find the right mattress for my budget and my needs. I highly recommend this store and ask for John. I will definitely buy here in the future and ask for John. Fantastic customer service”
“I recently bought a mattress from Mattress Firm, and the experience was excellent. Sohail was super friendly, supportive, professional, patient, and incredibly helpful in guiding me to the right choice. Thanks to his assistance, I’m very happy with my purchase and the overall service. Highly recommend!”
“Excellent service from Richard! He was extremely knowledgeable, could answer any questions we had and gave us the time to try any beds we were interested in purchasing. Richard made the entire experience pleasant, and easy! He deserves a raise and promotion!”
“Edith was very knowledgeable about her product. She was extremely pleasant and made the transaction easy She was concerned helpful and honest. What more can you ask for.”
“Pleasant experience as always. Both David and New trainee Fischer were very helpful and professional. I will most definitely be back and request that they assist me.them.”
“Hearth & Home helped us refresh our 1980s fireplace. They were extremely communicative and helpful throughout the whole process. The crew texted the day before with a time window and called us when they were on the way. The work area was kept tidy and we were thrilled with the outcome. A mismeasurement was made with our mantel, but Hearth & Home went above and beyond to ensure that everything was completed to plan. Thank you, Hearth & Home!”
10AM - 6PM
555 E Townline Rd, Vernon Hills
Furniture Stores
“Mohamed provided exceptional service. After visiting three furniture stores with unsatisfactory customer service, we chose Bob's as our final destination. Thanks to Mohamed's excellent assistance, we successfully located and purchased the items we desired.”
“Rueben was extremely knowledgeable, helpful and friendly. He knows the product very well and was very helpful with mattress choice. Thank you Saatva for hiring Rueben
He is a great representative for your brand!!!”
“Very happy with the dining table set we got. We requested exchange after the delivery because the stain was darker than what we wanted. Mike didn't have an issue with it and delivered a new one. Overall happy.”
“We purchased a sectional leather couch from Leather Creations in Deerfield 14 years ago. We decided to replace the cushions since the cushions had lost some of its firmness. We brought in one of my cushion casings to have Wade demonstrate how to replace the cushion. Wade couldn't believe that we have never treated our leather and how new it still looked. Wade is a wonderful asset to have on staff and extremely knowledgeable, patient and helpful. We have referred several friends to Leather Creations and will continue to refer people to them going forward.”
“I was looking for some pillows that were healthy for my neck and back, and the gentleman in the store was so helpful and kind. Needless to say I bought two brand new pillows and cannot wait to get them since they were back ordered.”
“We recently replaced our counter stools and our experience with Ryan and his team was great from start to finish. Ryan took the time to explain all of the details to consider when making a choice and we are so pleased. We highly recommend Bar Stools, etc.!”
“We had a wonderful time at Steinhafels, kids and all. There are so many options with a comfortable layout to stroll around. Top it off every employee was kind and supportive. We especially enjoyed Calvin, top notch! We bought a couch!”
10AM - 5PM
800 US-45, Mundelein
Furniture Stores
“Great custom cabinet with concrete countertop and beautiful floating wood shelves to match. Kyle also created a double sided barn door solution to create privacy within our home. Creative, responsive, reliable and good quality.”
“I went in a day before I met with Ricardo. He was very helpful. Gave me his business card and stated contact him if I needed anything unfortunately, I returned back on Friday. Heand Jo Were of but the gentleman who helped us was amazing. Told him that I was working with Ricardo a couple of days prior he said no worries. I’ll make sure that you came back. Regina”
“I was in a massive hurry to a wedding and completely forgot to pack my cufflinks! The folks here were able to help me, having some cufflinks out for me to select from and helping me move quickly. My only regret is I couldn’t stay longer since the folks are incredibly nice. Would love to go back again since the selection looks incredible!”
“I bought a custom ottoman that was just too big and it has a specific leg structure which isn’t standard. I reached out to a few companies but decided to go with Brother’s because the pricing was exactly what it should be. Val’s communication was great, I’m hard to get a reach of during the day so his team would leave me voicemails and he would follow up with emails. The ottoman was cut down on all sides and the legs.. perfect. Plus they picked it up and dropped it off for me. Brother’s is amazing, highly recommend. Thank you Val and team!”
“Amazing people! Felt very comfortable from the moment my wife and I stepped foot into the store. Great prices, great variety of products, delivery ON TIME (unlike most places)!!! Thank you! ☺️”
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“My experience was amazing I have purchased furniture down the street due to that I had lost all trust. I called just wanted to see fabrics spoke with Marie Ovicina I was almost rude to her due to my past experience with there competitor. She was amazing and patient spent a lot of time with me even though I was just looking for one chair to make sure I made the correct choice. I am so so grateful for her she has a amazing eye and I love love my chair. I will definitely be back and can't thank her and Thomas Price company enough!!”