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“We opened a kids account and had the most awesome of experiences. Ryan Neubauer was excellent and answered all out questions. Good work young man! I have been in the Credit Union world for 20 years and can recognize a good CU. Metro is excellent. I will be back to open my own membership soon.”
“I highly recommend signing-up for the webinars that Jan and her team present. I've attended three of them and while the information presented is great, it's the questions from the attendees and the responses from Jan and her team that really make the presentation valuable as attendees ask questions I would never think of!
I have just started my journey in the home-buying process which has caused me some sleepness nights and I've considered not moving forward in the process. However, it has been great to be able to call Jan (multiple times) and she has been wonderful in answering all of my questions.”
“The employees at Deerfield Bank & Trust are wonderful. They go out of their way to help you. I have had interactions with both Liliana and Irina and they are very knowledgeable, kind and helpful. I highly recommend this bank.”
“Susan was very professional and took the time to explain every detail of my loan application. She made everything very easy to understand. Thanks Susan, thanks PFCU.”
“I absolutely love LFB. I don't even live in Lake Forest, but my sister does and LFB is her bank so I'm a devoted customer. The personal relationships that they form with their customers is such a refreshing way to do business. Shilpa and Tom are just fantastic - they seem to know everyone who walks in and they have the same professionalism and friendly demeanor with each and every customer, every time. Also, I've been to the drive thru at the other branches when I have my dog in the car with me and they always send a dog treat out for him with my deposit slip. Such a small gesture sets LFB from the other massive banks who have to seek out government assistance because their ridiculous fees aren't enough to keep them afloat. If you are tired of being just another number at your bank and not being able to talk to a human when you call, go see Shilpa or Tom!”
“Wonderful service provided by Jay. He was very attentive and was able to provide me good information on all the questions I had. Definitely reccomend going with him on your visit.”
“Donya was so very helpful to me today! I had a big coin stash to cash in and she assisted me even though I do not have an account at Northbrook Bank. I will honestly think about going to this bank now because of the amazing level of customer service she provided. Both ladies at the front were very welcoming and helpful. I cannot thank them enough! It is so nice to go in and be helped to this degree.”
“The teller (? Jarvana) at the drive up window went above & beyond to assist my mom with ordering a new debit card. Her help & extra time/phone call was greatly appreciated.”
“Stacey was awesome. She is always so fast and efficient. I get in and out quickly every time as a satisfied client. Thank you for always being nothing less than great!”
“Wendy Klonder has been our banker for several years and has always been prompt to respond and ready to help with any questions. The whole team at Glenview Bank & Trust make both our personal and business banking easy.”
“My five stars are for the Mount Prospect branch. But I will be comparing this branch to the Des Plaines branch. The Des Plaines branch, I would maybe give one star to it.I much prefer the MP branch over the DP branch. MP branch makes you feel welcomed and appreciated. It does not have a cold feeling, like DP’a branch.Teller’s are polite, professional, and quick. Unlike the DP branch, tellers talk way too much to the ppint where it orders uncomfortable. I am the kind of person that wants to go into the bank. Do what I need to do and leave. And at Mount Prospect branch I can do that however at the Des Plaines branch there’s one teller who just talks and talks and talks, and even when you make the hints that you are ready to go, you’re there for an extra 10 minutes after you did your banking business.”
“I have been banking with Village Bank since they opened up quite a few years ago. I have always found the employees very helpful and friendly. I usually go to the Palwaukee Plaza branch, nice people, convenient parking, and a coin counting machine. I can't ask for anything else. Bill R.”
“Ive been banking here for many years. Their personal banking services, and their customer services are absolutely great. Their tellers are always friendly and their personal bankers (especially Catherine and Denise) are super helpful. Their online bill pay works well for both business and consumer banking and allows transfers, etc. They always have good coffee and snacks/treats for the kids and in general it is a pleasure to stop by the bank. I've never tried to borrow money from Wintrust.”
Open 24 hours
55 W Lake Cook Rd, Buffalo Grove
Banks
“Your my best friend I swipe my card and you spit out my money in no time into my hands ! You are the best atm machine on the planet . I love the way your sign goes up at night time I can find you while I’m driving really quickly I like how you can scan my phone I know it’s me and give me my hundred really quickly this makes me really happy I have told all my friends about you ATM thank you for all that you did for me one day I’m hoping you will spit out at least 50,000 on accident and will just keep that between me and you think you Bank of America ATM”
“I have been a customer at Libertyville Bank and Trust since they opened many years ago. I really appreciate the small-town vibe of the bank and the exceptional customer service they provide. I have recommended the bank to many friends who have had to pay fees to withdraw their own money from their banks. :)”
“Lilya was a huge help and very knowledgeable in the banking products offered by selfreliance. She knows what she is doing, she is passionate about it, and pays attention to the details.I love coming to this branch because I am always treated well, always greeted warmly and always helped by friendly people.I highly recommend this branch, and think it's the best out of all branch.”
“VICKIE OPEN TWO ACCOUNT HASSLE FREE QUICK AND EASY ! STRONGLY SUGGEST VICKIE GETS A RAISE AND HIGHER POSITION. I TELLING ALL CO-WORKER AND FRIENDLY IN ARLINGTON HEIGHTS ! THE AAEC CREDIT UNION MAKE YOU FEEL LIKE FAMILY.”
“Opened an account online which was very easy and convenient. Applied for a loan that was processed quickly in a couple of days. The ladies that assisted me explained the process well and kept me informed of the status. I am very happy with joining CAFCU”
“When I lived in Mundelein this was my preferred bank. It was a bummer when I had to go to the bank on Maple, but it was only because this bank didn't have the printer to give me a new debit card. I assume because they're a smaller establishment? The employees were always very kind to me and my children (if they tagged along). Complementary coffee, water, and candy was sometimes available if there was a wait for a banker. If I ever did have an issue they were very apologetic and worked hard to resolve my problem. I know most are quick to leave negative reviews, but after moving away I miss this bank. I now frequent a Wintrust near my new residence and it can't hold a candle to this branch.”
“Nice customer service and friendly staff. I just wish the teller behind the counter were a bit loud coz it was really hard to hear them over. Else, nice local bank. Would surely recommend.”
“This bank is a standout. Personal service and meeting with a banking expert is convenient and friendly. Here, customers can avoid one of the very stressful annoyances of our complex world today, getting dumped into anonymous phone hell. Anyone giving this bank a mediocre rating should try dealing with megabanks with no ties to the community.”
“Old National Bank has provided me with great service for our company. Didier Hernandez has given us great customer service. Every time I have questions about our account he has been a great help, and facilitates our client-bank relationship.sincerely,Aster Dekor”
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“Usually go to this location to take care of my business needs. The staff is very helpful, friendly, and make it a smooth process. Overall, an excellent BofA location.”