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“Great customer service! I was greeted right away. I didn't look very presentable since it was hot and I was coming from a salon appointment, but the staff still treated me with respect. I would highly recommend this location. I drove 20 min to this branch due to the reviews . Everyone on staff is very knowledgeable of their products and services. I had a terrible experience at the location at Foster and Harlem so I decided to drive to this location due to the reviews. They did not disappoint. They were very customer centric.”
10AM - 2PM
533 N Milwaukee Ave, Libertyville
Banks
“I highly recommend signing-up for the webinars that Jan and her team present. I've attended three of them and while the information presented is great, it's the questions from the attendees and the responses from Jan and her team that really make the presentation valuable as attendees ask questions I would never think of!
I have just started my journey in the home-buying process which has caused me some sleepness nights and I've considered not moving forward in the process. However, it has been great to be able to call Jan (multiple times) and she has been wonderful in answering all of my questions.”
“I want to thank Alfonso and the Metro Federal credit Union staff for a wonderful experience I had obtaining a new auto loan back in April. I thought the process was going to be difficult, I am happy to say I was wrong. Alfonso guided me through the process with ease. He answer all my questions even the ones I didn't even know to ask.
Thanks again,
for a wonderful experience”
“Highly knowledgeable person, a delight to work with, immediately found best and quickest solution to meet my needs. Best experience ever. I can’t thank you enough. Definitely a well deserving five stars.”
“The employees at Deerfield Bank & Trust are wonderful. They go out of their way to help you. I have had interactions with both Liliana and Irina and they are very knowledgeable, kind and helpful. I highly recommend this bank.”
“Stacey was awesome. She is always so fast and efficient. I get in and out quickly every time as a satisfied client. Thank you for always being nothing less than great!”
“I have never dealt with a bank where the customer service is so amazing. The tellers are friendly, the receptionist is so welcoming and the personal bankers are knowledgeable and understanding! I have dealt with many banks in the past but nobody can compare to the Lake Forest main bank! I will do as much business with LF bank as possible. Thank you for keeping the personal touch.”
“Been a Customer since its opening day..
Great people. They get to know their customers, needs and families, your not a number, they try to figure out a way to make it happen. That's the right mindset.
A real community bank in a world full of govt regulations..”
“Great business place! Easy and fast service. Amar was my bank teller and he made it a convenient and safe transaction for me. Would definitely recommend him! Will be coming back to this branch.”
“Saya was a great help to me opening my checking and savings account, her customer service skills are wonderful always smiling and answering any questions i had thanks again Saya your the best Go open up an account ask for Saya!”
9AM - 2PM
55 W Lake Cook Rd, Buffalo Grove
Banks
“I had a great experience here. Olivia was fantastic in helping me access my rewards and guiding me with opening up a savings account and what strategies to use with it.”
“I absolutely love LFB. I don't even live in Lake Forest, but my sister does and LFB is her bank so I'm a devoted customer. The personal relationships that they form with their customers is such a refreshing way to do business. Shilpa and Tom are just fantastic - they seem to know everyone who walks in and they have the same professionalism and friendly demeanor with each and every customer, every time. Also, I've been to the drive thru at the other branches when I have my dog in the car with me and they always send a dog treat out for him with my deposit slip. Such a small gesture sets LFB from the other massive banks who have to seek out government assistance because their ridiculous fees aren't enough to keep them afloat. If you are tired of being just another number at your bank and not being able to talk to a human when you call, go see Shilpa or Tom!”
8:00 AM - 1:00 PM
1250 Village Dr, Arlington Heights
Banks
“Jay Montoya made the experience very pleasant and professional. I'm extremely grateful for his service and expertise to all my questions and concerns! I highly recommend everyone to go see him in person!”
“Donya was so very helpful to me today! I had a big coin stash to cash in and she assisted me even though I do not have an account at Northbrook Bank. I will honestly think about going to this bank now because of the amazing level of customer service she provided. Both ladies at the front were very welcoming and helpful. I cannot thank them enough! It is so nice to go in and be helped to this degree.”
“The teller (? Jarvana) at the drive up window went above & beyond to assist my mom with ordering a new debit card. Her help & extra time/phone call was greatly appreciated.”
“Bank is very friendly, spatially James he is super friendly, he listens your needs, give you choices ,go extra mile, also very patient .We recommend him to anyone, who's didn't no what to do, he will help you to make good decisions.”
“Ive been banking here for many years. Their personal banking services, and their customer services are absolutely great. Their tellers are always friendly and their personal bankers (especially Catherine and Denise) are super helpful. Their online bill pay works well for both business and consumer banking and allows transfers, etc. They always have good coffee and snacks/treats for the kids and in general it is a pleasure to stop by the bank. I've never tried to borrow money from Wintrust.”
“Needed a large sum of nickels- the wonderful ladies at this branch accommodated my request that day; even provided me with a bag to carry all the coins. The transaction went smooth. Super professional and such fabulous customer service something that is lacking these days. Thank you!!!!”
“This bank is a standout. Personal service and meeting with a banking expert is convenient and friendly. Here, customers can avoid one of the very stressful annoyances of our complex world today, getting dumped into anonymous phone hell. Anyone giving this bank a mediocre rating should try dealing with megabanks with no ties to the community.”
“I have been a customer at Libertyville Bank and Trust since they opened many years ago. I really appreciate the small-town vibe of the bank and the exceptional customer service they provide. I have recommended the bank to many friends who have had to pay fees to withdraw their own money from their banks. :)”
8:30AM - 12PM
One W Northwest Hwy, Palatine
Banks
“I reached out to the customer service via email about a simple log in issue and I received a phone call within 5 minutes of emailing. The person who reached out couldn't have been any more helpful and my situation was resolved in minutes. I am very appreciative to find customer service like this. Thank you.”
“I have been banking with Village Bank since they opened up quite a few years ago. I have always found the employees very helpful and friendly. I usually go to the Palwaukee Plaza branch, nice people, convenient parking, and a coin counting machine. I can't ask for anything else. Bill R.”
“I called Barb Kubas needing a letter written and notarized. She was so very helpful got me what I needed in under an hour. This is a perfect example of why we bank with Lake Forest Bank. Excellent customer service!”
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“I have been banking at BankFinancial since 1987 and I absolutely love coming to the Lincolnshire branch. All the staff is very friendly and super helpful especially Dorothy. I have been working with Dorothy for years and years and I am so lucky to be a customer of this bank and particularly of this location. Highly recommended this bank”