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September 2024 by Brian and crazy me crazy kid
Don't get allstate unless your trynna get your insurance 200% spike in 6 months
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August 2024 by Tyler reed
The service and sales team at this agency is top notch! I understand that premiums do increase, but Craig's service team is very empathetic and found a solution to offset the state wide increases! Would recommend %100
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July 2024 by Vanessa Smith
Terrible service. They took my money for more than 10 years and will not help me at all. All I get is a bunch of apologies but now I know it’s time to move my business where I’m appreciated as a loyal customer.
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April 2024 by Benito Miceli
typical your agent would contact you back when you call the office. but i always talk to an assistant and never hear from my agent. the prices keep going up and no service is ever received. do not recommend better of not having an agent at all
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March 2024 by Gail Turner
Everyone is always polite and willing to help.Very happy with my experience.
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January 2024 by K P
Allstate customer for more than 30 years with prior Havlic team where had great service. Left 1 voicemail for Craig on 08Jan2024 still waiting for call back. Phoned office to learn no ability for them to transfer me to leave Craig a 2nd voicemail and was told as a partner he doesn’t deal in client matters. What happened to customer relations being part of the reason to choose an agent? Very disappointing.
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January 2024 by Pepper P
In my opinion, beware of Allstate car insurance's suspicious and unethical practices. My premium tripled within a month, and an unprofessional team member bombarded me with emails and calls, insisting on back-to-back payments due to their head manager's policy drafting error. The service I received was unscrupulous and far from professional. Exercise caution before engaging with Allstate.
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November 2023 by Will Buenz
The L&T Agency provided me the best service when I had an accident where another driver hit me. They walked me through filing a claim with another insurance company and was very responsive to the many questions I had.
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November 2023 by Jake Renetzky
The L&T Agency staff is top notch! They helped with my auto claim and made the process very seamless!
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November 2023 by Denny Kiekens
Great rates
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October 2023 by Venu Kakumanu
Great team
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October 2023 by Donna Dugan
Melissa is always so helpful.
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September 2023 by Naef Mused
excellent
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June 2023 by Ba Stoph
My name is Stephen GI called craig Takaoka Allstate Agency for my motorcycle insurance on March 2023 and spoke to Jim is one of the policy writer who made my policy and he quoted me a premium of $266 and it will be monthly payment approx of $22 for 12 monthsafter the first automatic deduction from my bank account i was surprised that they changed my premium to $306 with no logic explanation. Jim said it was a billing issue and he will fix it but i had to pay the entire balance which i did immediately so i can close this issueA month later again surprised by another email asking to pay again which in my mind i should already been paid off the entire amount owedWhen I called this guy by the name Brian who acted he owns the place and was super rude on the phone clearly saying that he would listen to the tape where Jim quoted the initial amount but still he will charge what the balance says now. Brian said that this quote was too cheap for a motorcycle and he is the only right person to talk instead of escalating the call back to jimIt means that this agency quote people to trap them to sign then charge your bank whatever they want and plus this guys is so rude about it, i regret that i give my business to this AgencyPlease people be aware of this Agency and his dirty doing to people. I cannot wait til I’m over over with this BrianAny doubt or question about what I said from Allstate agency, you have my number in the policy please call me and i will be happy to discuss further but i doubt anyone to follow up on this, just simply because howTHIS CRAIG TAKAOKA ALLSTATE AGENCY located in 1580 S Milwaukee Ave Libertyville IL handle their business
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May 2023 by Brenda R
I have been happy with Allstate Insurance for years. Each time I needed service it has been outstanding on my behalf. If you are looking for awesome service, look no further; you will find it at Allstate Insurance. Thank you Mr. Craig Takaoka for representing this administration.
