Body Shops in Lexington, IL

“It’s a long overdue, long, and positive review. Ready?I hit a raccoon on my way to work one morning. Yep, a big ole raccoon. It was raining, dark, and early in the morning. I couldn’t slow down to save it or my car. So it tore the front left bumper, fog lamps, underside wheel cover, and many more small parts. Pictures added will show you the damage.You all have heard the radio commercial for Johns’s in Lexington. Choose your body shop! We’ll we had the option to while filing the claim and chose them. We’re in Colfax, so it made sense. Our insurance claim process through Allstate was simple, and handled online.Without giving the play by play of the entire process I’ll point out what we all want to know.1. We only paid $100 for our deductible out of pocket. It was a $6,000 repair( we should have asked to total the car since it’s older but didn’t think about that at the time)2. Anytime there was a new problem discovered, John’s called us, informed us, told us the cost, and contacted Allstate for us so we didn’t have to. And Allstate covered every new issue related to the accident.3. Start to finish through waiting for the appointment, to waiting for the repairs, it took a total of 4 weeks. The repairs only took 1.5 weeks.4. John’s did an initial estimate with as much detail as possible and ordered the parts right away.5. They are extremely nice and caring people, you’ll be able to have the best conversations with them! They’ll even give you contacts for rental cars, detailers, and more!Our car had an air bag sensor that was causing the biggest hurdle. They sent it off to the local Lincoln dealer to have it addressed with the right equipment. When the dealer fixed it and sent it back to John’s, the light came on again. Both John’s and Allstate weren’t sure if it was related to the accident, but absolutely didn’t let us drive the car until that was 100% fixed. Allstate covered the cost of repair for this even though they don’t normally.It feels really good to know a family owned business sees you as important and goes above and beyond to make sure you are cared for with your transportation, safety, and financial ability to repair the vehicle.Please go to John’s, you won’t be disappointed! You’ll feel valued.Bonus: they did a free detail on the interior. Not too shabby!”