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January 2024 by Craig Colwell
Absolutely the most pleasant experience I’ve ever had buying a vehicle. We were treated with kindness and respect. Our trade in value exceeded our expectations! From the moment we walked in the door until we drove away with our new purchase was about 2.5 hours compared to 6 hours most places. I will be buying from them from now on. HIGHLY RECOMMEND!!
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January 2024 by Local One 21
Always have a great experience buying or having service work done with the Good Guys, Travis, Terry, Jake, and Steve are always great! The service team just did some work for us and did a perfect job! They also always have some great new cars available when other dealers don’t, so be sure to check with them before buying anywhere else and see how the Good Guys do it, you won’t be disappointed!
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January 2024 by Matthew Edwards
The whole Barker team have been great Jake Terry and Steve will go out of there way to help and Tim in service will always make sure you are taken care of they are great people I would recommend them to anybody
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December 2023 by erica Johnson
I started going to Lexington over a year ago. I am a frequent customer who puts 30K-35k mileage on a year. I will never go back. Liked going there, never any issues until the last two visits when I found out they didn't rotate my tires either time, and put down they had. I know this as fact because my hubs have locks, key is in my glove box and it was never touched, in addition they never checked the cabin filter because the stuff in my glove box was not messed up. I called Tim the first time on this and he admitted they didn't.(put in computer they did) My tires are now wearing incorrectly due to this. I have ALWAYS rotated every oil change and had tires that were 60k tire, last 80k+. In addition, on the last visit in Sept. I told them I had an issue with my power steering fluid leaking. After "supposedly" looking at it, Tim comes and starts a conversation with "so, have you been looking at new cars", well you need a PS pump, regulator and new lines, $2200, oh, but "we can't get get one of the line", and you should not be driving the car. Now mind you, I knew there was a leak and had been keeping the fluid full. My husband is a car guy, so he does the things he can. He was putting new brakes on shortly after that visit and showed me were the PS lines were and that they were not leaking, that is was probably just the pump, because you can only see the ends of the lines if you take off the tire. It was at that point I realized Barkers Lex, did not rotate my tires again, and never even removed the tire to check the lines. They charged me a $90 diagnostic fee and did NOTHING! I had the PS work done elsewhere and they let me know that is was indeed just the pump. If the Lexington mechanic actually checked it, Tim had not railroaded me with a big estimate and been honest that I only needed a pump, I would have let them do the job. But instead bullies me telling me I need a new car!? On a $2200 job? How disrespectful, demeaning and shady!
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October 2023 by Joe White
Hands down best truck buying experience I’ve been involved with. I highly recommend Barker Chevy to anyone looking for a new or used vehicle.Travis, Terry, Steve, and the rest of the team are phenomenal. Thank you all.
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September 2023 by m g
JUST THE BEST , I cannt say enough good things , i was looking for something special , they found it , went and got it ,The best buying experience i have had in a very long time , if everfive stars in not enough
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August 2023 by TheBonnie1972
I want to Thank this place from the bottom of my heart. We were traveling my daughter son in law and my sweet grand baby we were on the road when we ran into. a horrible storm (June 29 2023) when we drove up to their building they opened up the garage doors and told us to drive in, we all were pretty shaken then the guy told us to go inside, again thank you for being so kind to us.?
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August 2023 by Jennifer Tuley
Service staff is very friendly. They had my oil changed very quickly and got me back on the road. No messes in my car and the seat was where I like it, I'm short so that matters.
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August 2023 by Brooks Jorgensen
First class dealership. Sales and service are amazing! Best experience, I've been well taken care of. HIGHLY recommend!
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July 2023 by Derek Sieg
I enjoy the personal treatment from this dealership. They are very professional and make me feel welcome each time I visit. I highly recommend them for service or purchase of a vehicle.
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June 2023 by Katy Bohn
I overall had a great experience! I've never gone to a dealership and had the freedom to test drive a car without the pressure of a sales person in the passenger seat. Brian was great! He listened to what I wanted and didn't hassle just to get me into a car. We waited and I got exactly what I wanted. The trade in process was easy and I feel I got a great deal!
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June 2023 by Adam & Brianne Loudon
The recent service on our GMC Yukon has ruined our faith in your dealership. We will not be returning as buyers or to service our vehicle. Our vehicle was scheduled for maintenance and an issue that would be covered by the warranty. However, a month later we received the vehicle back, and it had not been fixed. We kept getting pushed down the line because other work was scheduled while the service department had our vehicle torn apart. Finally, we picked the vehicle back up and had to immediately come back because the AC was not working. The warranty company paid for the work, but it was not fixed. We were charged the deductible for the work, even though we have the disappearing deductible that does not apply if we bring it to the selling dealership. Every time we needed an update we had to call and kept getting told over and over that it was not done and that other work had to be completed before ours. We were never given a call to get a status update and we still have not received a call back about getting the deductible refunded. We will not be returning and are very irritated with the experience we had.
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June 2023 by Doug Haas
While it was mostly routine maintenance everything went as expected with Tim keeping me informed as it was being completed . I was in and out in a timely manner and able to go about my day as planned . They are my go to spot for all my automotive needs .
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June 2023 by Christine Chiodo
This smaller town dealership and service center is wonderful. I drive here, skipping the local dealer in my own town, to visit Barker in Lexington since all the employees are truthful, straightforward, and helpful.
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May 2023 by Matt DeLong
Great NO PRESSURE dealship. Salesman Terry, general manager Jake, and finance manager Steve were all wonderful to work with. They were happy to answer any questions I had and came together to come up with a very fair price. I would highly recommend checking out Barker's if you're searching for a new vehicle.