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March 2024 by Chanel Moore
They always nice
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August 2021 by Alexis Gonzalez
they’re always so kind and helpful whenever i’m confused about shipping <3
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April 2021 by aladin inanç
Just a lockbox don’t go this location
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March 2020 by Michele R
Always a good & professional experience whenever I need USPS services.
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March 2020 by Michele
Always a good & professional experience whenever I need USPS services.
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March 2019 by Ryan Benson
Several of the clerks here are very rude. I started going to the Thornton post office just to avoid being treated ignorantly.
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March 2019 by Misty M.
Let me just say that there are some very pleasant people that work in the Roy Street post office. As far as the delivery to my home, it is deplorable. I'm getting other peoples mail, other people are getting my mail and today the carrier could not bother to walk the package that did not fit into my mailbox to the door and leave it on the porch, but rather dumped it at the curb. I called and spoke to a supervisor who told me that my mail carrier is new and she probably does not know not to do this. Is it not common sense that if the package doesn't fit in the box, you don't leave it at the curb on the street? I suppose pretty soon my new carrier will simply take the mail and fling it onto the lawn because nobody told her not to do that. â€
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March 2019 by Rahima G.
Everyone is always so pleasant when I walk in there, I don't live in the area but handle all of my services here for that reason. Thank you
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December 2018 by Shantel Gibbons
Worst customer service ever! The agent was nice but the wait time is completely ridiculous! And also this the second time I have to schedule the redelivery because my mail carrier apparently claims to have tried to deliver my package but I’ve been home all day and my door bell hasn’t rang not once! So tell me again how you missed me!
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November 2018 by Nine C.
Seriously the most slow and I mean (***** postal office in history. Just moved to the area did an address change and I was wondering for WEEKS why I wasn't receiving my mail. I was requesting multiple debit cards, missing checks, important documents that needed to be signed. One day the old tenant that used to live in my current house delivers ALLLLLL of my mail (luckily they were nice enough to drop it off) but I just don't understand how a mixup like this can happen and Its quite scary that someone could be opening up my important documents all because Lansing post office doesn't check these things thoroughly. Oh and don't call and complain they'll act as if YOU did this mistake to yourself. If I could give them no stars I would. Assholes.
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May 2018 by Lorrell D.
Service is very quick and employees are pretty knowledgeable of services offered. Every time I come to this location, even when there is a line I'm always in and out. Among many this is by far the best post office that I've visited yet.
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December 2017 by Jill O.
It's what you want in a post office. The lines move fairly quickly. They have stamps and postage type stuff to sell if you need it. They do passport photos. The only issue I've ever had here is staff getting annoyed/angry with me because I wasn't an expert on shipping.... Which is why I had asked them in the first place. It's clean, it's well stocked, and fairly efficient.
