“We had tires installed on 06/14/2024 and we appreciate the service of the staff. Everyone was polite even though they were extremely busy. PLEASE get the air conditioning in the waiting room fixed. It was very warm and uncomfortable there. It was actually cooler outside. Thank you.
A repeat customer”
“These staff members at Pep Boys Lansing are helpful and highly skilled at what they do! Their customer service is great and they were fast getting my inspection done. I will be back for business!”
“I chose the Lansing Firestone not because it's in my neighborhood but I drive a distance to get there but because the customer service is great. They are honest about the repairs and always are able to help. If I ever have any issues I come right back and they take care of it. I come there so often they know me by my name when I call. ;-)”
“They were wonderful. Very friendly. I suddenly developed low tire pressure so on July 30th I drove my car there and they said they would look at it. A couple hours later I had a fixed tire and it was very reasonable. They are wonderful to work with.”