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March 2023 by John McWhorter
It's a store and they stock things. I go in, I buy things, I walk out and they work. If they don't I return them. No issues.
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May 2022 by Anthony V.
The men there KNOW THERE STUFF! Really nice to go and get awsom help ,every parts store in area ,there mean,don't care ! Sell you wrong things . Never HAVE HAD TO RETURN ANYTHING I GOT FROM NAPA !!! Thanks guys !
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September 2020 by Luis Santiago
Fast friendly service.
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August 2020 by Rabin Cudo
Great prices. Hidden in the strip mall. Need better visibility. Informed mechanics
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December 2019 by Bill Dekoning
Experienced partsmen! Not some kid trying to sell you something you don't need!
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November 2019 by Alex Frosch
Inventory was low to empty, employee that helps was unprofessional
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September 2019 by Cory C.
Poor customer service. Saw an elderly woman ask for assistance on how to replace left turn signal bulb, the person working the counter turned and said what do we look auto zone we don't do that b******* here.
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August 2019 by José A Martinez
Hiring drivers and a counter associate! Call or stop by the store for more details!
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February 2019 by David Muller
Sent one of my employees in to see if they would return a battery that was picked up only a few days ago. Battery had not been installed in the truck we decided to get rid of the truck. Rather than simply saying they could not accept the return they laughed at my employee and embarrassed him. As a Lake Zurich Business owner I will never return to this place and will be sure to spread the word of the way you treat customers.
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October 2018 by Stevie G22
Workers became very rude after I asked a question in something I was confused about
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July 2018 by scott ritchey
They are ok .
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November 2016 by r Schaller
Had lunch with a coworker and then left the restaurant only to discover the car battery died. This NAPA location was within walking distance and they came over to the car to test the battery and verified it was shot. Bought a replacement and they let us use their tools to install the new battery. They were very helpful.
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July 2016 by Window Baby
They are always helpful
