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March 2024 by Naran Jargal
5 people at the basketball court got their phones stolen today and the gym didn't have a camera. I don't blame the la fitness, but people need to be aware that there are pickpockets wandering around the gym
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March 2024 by John Harris
Equipment is fine, but the employees do nothing. They are on their phones watching TikTok the entire time.
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March 2024 by Steave Adams
Attend Silver Sneakers classes. Great workout. Very good leader.
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March 2024 by John Fisker
I recently had the unfortunate experience of joining LA Fitness, and let me tell you, it was a complete nightmare from start to finish. It all started when I was approached by a sales manager named Jonathan, who got me in with promises of a reduced price initiation fee that was supposedly on sale. Feeling optimistic, albeit somewhat hesitant, I reluctantly signed up, agreeing to pay for the first month and the initiation fee upfront.Little did I know, Jonathan conveniently failed to mention a couple of crucial details. First and foremost, I was blindsided by additional charges for a "first and last due" that mysteriously appeared on my bill, costing me an extra $70 on top of the initial $60 I had just shelled out. To add insult to injury, just when I thought I had finally gotten past the initial financial hit, I was hit with another unexpected charge a week later—a whopping $60 for an annual fee. Keep in mind, I hadn't even been a member for two weeks yet, and already I was being hit with hidden fees left and right.When I mustered up the courage to confront Jonathan about these egregious charges, he had the audacity to insist that he had mentioned them during our initial conversation. But here's the kicker: not only did Jonathan conveniently forget to disclose these charges upfront, but he also had the nerve to rush me through the sign-up process, practically shoving the contract in my face and urging me to sign without so much as a second glance.Needless to say, I was beyond disappointed by the lack of transparency and poor customer service exhibited by LA Fitness. It's one thing to charge fair and reasonable fees for membership, but it's quite another to sneakily tack on hidden charges and then refuse to make things right when confronted. Suffice it to say, I'll be taking my hard-earned money—and my business—elsewhere. Consider this a cautionary tale to anyone considering joining LA Fitness: proceed with caution, or risk being taken for a ride by their shady sales tactics and deceptive practices.
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March 2024 by Alex Spike
Used this company for my bathroom remodeling recently. I am very satisfied with the quality of the services that were provided. Vlad was very helpful all the way and gave us many tips for our project. He made sure we are getting everything that we want and need done correctly. I would give him 100 stars if that would be possible here.
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January 2024 by Steffany X
Bad service from this location, workers who are useless to serve customers!
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December 2023 by L doe
Facility is nice and equipment is good but this has to be the most unfriendly rude staff I have ever encountered. They must be trained when hired to not greet people upon arrival or when leaving. If they see someone walking in or out they bury their heads in their phones and completely ignore them
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December 2023 by Hugo Acosta
Awful gym. Spoke to Jonathan (individual in charge it seems) I explained to him that I just needed a guest pass for the day and if it was okay for me. He proceeded to shoot his selling tactics at me and told me “I would only get a guest pass if I was his friend” and that “he only lets his friends use the guest passes anytime”. He also mentioned “I had to get into a monthly payment to get a guest pass even though they offer free 3 day guest passes”. These guys are MONEY HUNGRY!!!
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November 2023 by Mary Alvarez
?PLEASE ATTENTION!!The pool water is very cold, very cold.
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November 2023 by phillip powers
The gym experience was okay, but it fell short of expectations. The equipment was somewhat outdated, and the overall cleanliness could have been better. The atmosphere lacked energy, and the staff seemed disengaged. However, it's an average option if you're just looking for a basic workout without expecting anything exceptional.
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November 2023 by Nazim Khan
Absolutely awful gym! Bill you each month but can't keep up with simple maintenance. Hot tub hasn't been working in at least 3 weeks. So many machines out of order. Tried to take my nephew today to shoot around and the front desk girl came up with any excuse not to let him in. 1st, she said I don't have guest pass priveleges. Then, she said I can pay $20 for 1 time access. Then said the $20 will be good for 24 hrs. When I asked her to waive the fee this one time, she completely denied entry because of liability reasons. Ridiculous! Money hungry thieves.
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November 2023 by Bronislava Okun (Broni)
Incredible customer service up front with handsome Jewish boy who my daughter had a crush on lol I think his name is Jon. He set us up with a plan to get us ready for 2024! Thank you Jon for your professionalism and courteous demeanor!
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October 2023 by Tom Hogan
Staff is great. Willing to listen and make suggestions. Very helpful and low pressure.
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October 2023 by Janea Dimayuga
This location is great for people that live within the Lake Zurich Kildeer, Hawthorne Woods area. I think that they have a decent amount of equipment inside as well as a swimming pool and the sauna. I do think that they should upgrade a few of their equipments given that they are a little outdated however, overall fitness location pretty decent.
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September 2023 by Evan Tumminello
Great gym. Always clean, well maintained, fantastic array of equipment and machines, polite friendly staff, hot tub, sauna, and pool to boot. The other patrons are very nice too. There are the occasional teenager doing something they shouldn't but the majority are courteous, friendly people all doing their best to make themselves better. It's a great gym-amazing value.