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October 2024 by Nadia Gutierrez
The women that volunteer in the furniture store are kind and know what Customer Service is about even when you don’t share the same skin color, but the women in the clothing/appliance, etc. store leave much to be desired or they have it in for Hispanics especially one with short gray hair (at check out) very rude “she needs more training”. This shouldn’t happen, shame on them! It was my first time visiting them.
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October 2024 by Mariya Hristova
Terrible management and very snotty people. never again.
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September 2024 by Donna Saulka
Wow, so over price than 12 years ago when in downtown Barrington! Very unkind now and so rude.They have lost the Christian meaning on what originally was to help others.They scream at customer. Avoid the trip!
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September 2024 by Viviana Ortega
Well..This store was a little better before but now they are not polite and not giving good customer service.
It has been a long time I didn't came here and they change this..First prices..We go to thrift stores because we can find good things at a reasonable price but honestly this one is overpricing everything.If you go to Marshall's or TJ Max you find brand new things and a reasonable prices lower than this store.I ask them about a bracelet it said in the tag that was 925 sterling silver but wasn't true and more than $24.
I liked but wasn't worth the price they had priced.
The lady ask my son in a not friendly way that the shopping carts were not supposed to be at the jewelry department.
She wasn't polite,the way that she talks to people is not good specially when she said she is the manager. My son put the shopping cart outside of the jewelry department and she asked him to.move the car more away.Then I told her this was his first time there and she can talk a little better explaining to customers.More friendly so the people would return to buy things from here.She said if you don't like the way I am talking you can leave this department (jewelry) .I asked for the manager and she said she was the manager.
I think that they have to be grateful people donate to them and people buying from them.This is not going to be good for the store I'd they keep the same people working here treating customers as they don't have value.
Hopefully someone on top of her can change the rules and do more training to people working in this place.
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September 2024 by Katie Hannon
Decent selection and prices (though some stuff is way overpriced, like at every thrift store these days.) I thought maybe I was being overly-sensitive but I see from other reviews that the staff can be rude, and I certainly experienced that today. Prepare to be scolded if you accidentally wander into the “boutique” (LOL) section with your cart. That is, if you can get a cart at all - when I asked for one I was told they were all in the parking lot (OK, maybe send someone to go round them up?)
I browsed for about 30 min but after a second uncomfortable interaction with staff I paid up and left. The cashier and the young man who wrapped my stuff were both very nice and I did get a couple of cool things, but I wouldn’t go out of my way to come back here.
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August 2024 by Bernice Mahoney
You don’t want to deal with Susan. She thinks selling broken toys for charity is fair. Look over items in store before you leave!
Hello owner, ask Dylan how he was able to resolve the manner and how Susan reacted to our situation- how stupid she sounds when she is mistreating people. Read these other reviews too.
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July 2024 by the ticksupreme
Love this place except for a few of the old ladies that work there. Some think it's their store and are rude, snotty, huffy, etc...had an encounter today with DONNA. I intended to buy a tin that had items in it. I was undoing the tape to see what was insude when I hear this women say, "the items are taped for a reason. Do not take the tape off!!" If she would have said it politely, I would have not given her attitude back. It went on for a few volleys. I'm also a 63 year old man, not a child. I also live like 65 mikes away. I talked to the assistant manager who said DONNA had already told him about me. Hopefully she was shaking but I'm sure our views of what happened were "different". Assistant Manager is great!! He has helped me in the past. But some of the crabby volunteers need to do something else that doesn't involve interaction with humans. Like anywhere, some good deals, some head scratchers on others regarding the merchandise.
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July 2024 by Cheryl Durlak
I visited today and heard an employee telling a customer how much a doll was on ebay explaining why the price was so high. She was so full of herself. RESALE STORES NEED TO UNDERSTAND ANYONE CAN LIST ANYTHING ON EBAY FOR AS MUCH AS THEY WANT. That doesn't mean that is what the item is WORTH. LOOK AT THE SOLD PRICE!!! Everything in this store is OVERPRICED. Out of style fashions marked up so high. Chipped ceramics, etc. And don't get me started on their furniture.
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June 2024 by Jane O'Malley
Love this place. I was looking for a bar cart and found a dry sink in great condition. The best part is, is that it was only $7.50! Very nice and organized store.
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May 2024 by Susana Rodriguez
I particularly like this second one and I bought here many years ago from Berrington and I visited many second ones but here everything is better and more beautiful and organized just a little patience because people donate their time and some are older but everything is fine bangan and relax, take it on the kind side ???
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March 2024 by Erin Kaiser
Do y'all even want people to shop here? They're only open 24 hours a week during the middle of the day. I stopped in at ten till to poke my head in quick and the doors were already locked.
Okay, forget it.
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February 2024 by Vanessa Miranda
If you want to be talked down by the staff this is the place for you. Donna did a great a job at making me feel uncomfortable . Will not be returning
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February 2024 by Melanie Riley
Nicely organized and pretty clean, but a lot of junk and some items priced way too high for a thrift shop. Checkout clerks were not at all friendly even though I said hello, please and thank you.
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January 2024 by Jack Preece
Drove out to this shop because they said they were open online. At the store there’s a hand written sign saying they’re closed through next week ??♀️
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November 2023 by Alicia McNamara Grott
Huge. Very clean. Well organized. Very, very expensive!!!! This is a thrift store where you have to look at the prices because you can’t assume you can afford it because it is a thrift store. Workers are generally snotty.
