Home Improvements near Lake Zurich, IL

“AUSTIN?? This review is long overdue??‍♂️ So to my man's Austin I apologize in advance but I do sincerely hope that you have moved on to higher and new positions. Austin was top tier. You have people who work there and people who just come to work. Well, Austin was the CEO of his own company with the innate qualities of a leader, a can do attitude, and the ability and willingness to do. I had literally watched and heard him assisting another customer. Call it weird but I mean he was handling his. business. He approached the guy in a caring but bold manner, with a confident voice and tone assuring in so many words, that he'd most certainly be able to help him. And help him he did. Had the guy out of there in no time!Well I had went to the next aisle over and was thinking to myself, "shheeesh this kid has potential to definitely be someone great. I wonder what his life is like, how he's become who he is, what exactly did he go through, and if he's put any thought into his future." Legit thoughts, and then out of the blue I hear his voice saying, "Hey do you need any help today?" Whatttt!?!? Let's be real, the average employee would've went off elsewhere to relax having filled their quota. My mans literally was looking for people to help! That's call top tier customer service. And help me he did, I was done within minutes after he helped me.HomeDepot needs more Austin's for real. That's why I'm apologizing for the lateness of this review. My visit there was in August of 2023, the weekend of the 12th. So if he's still there, a manager or HomeDepot yourself, somebody please do right by him.”

“I'll be honest, this place used to drive me crazy. There was never enough help and I would wander around the store frustrated. The last year however the people that work there have been amazing and I am really impressed with this place! Brandon and Paul are awesome and Bianca was cool too. There's also a guy with a white beard who's nice...oh and someone who cut some wood for me one time. All around great, thanks guys!”

“Sometimes service is good, sometimes not so good. If you know what your looking for, then you just have to look for the stuff on the shelves. Otherwise you have to ask staffs which some are helpful and some just gives basic info. Was here to buy painting stuff and the guy was very helpful. And the power tools were looking for was available. Great store.”

“Customer service didn't know how to help me order tools through Lowes web side , I was disappointed a little but I find out my self how go through that process, over all good place to do shopping”

“Large two story store. Fun to walk around and shop. Usually if it's sold out at the Menards closer to me we will take a trip here and they usually have it.”

“Great selection of high quality cabinet hardware. Nice store with very helpful and pleasant staff. Linda has been extremely helpful as we upgrade the hardware throughout our home. So much better than shopping at the home improvement stores or online.”

“Truck rental service person was extremely helpful. I do not remember his name but we were there 12/16/23 around 11:15am and I observed how professional and helpful the service guy was. Thank you for great service.”

“I must give a glowing review for Shannon (Store Mgr) and her entire friendly and knowledgeable crew, as they are a team of ‘excellence’ at Wauconda’s Tractor Supply! I shop there regularly and for every visit, the team caters to every need and any question or heavy lifting and go above and beyond (even when I couldn’t be there physically due to an emergency situation, they managed a special order and delivery to my horse when I couldn’t shop and expedite!). I always feel the ‘small town’ vibe there…shop at Wauconda TS and they are all friends who care! I can tell that the team members are happy with their work because I’m always greeted with a smile and eagerness to serve.The community who shops there too, is a special one… Wauconda’s Tractor Supply has a great following! Equine Products are readily available and more is wanted! ***The Apparel section needs more variety, because I will buy at my favorite store in town, location presents itself for having bigger names (ariat) and more apparel and seasonal gear. Thank you Wauconda TS for the assurances your company provides in my purchases and care for my horse!”

“It is a great place to look for small home remodeling projects or furniture items. I wish they did the color tags like other ReStores I have been to, but the prices are not bad either way.”

“Retail Stores are difficult to review, because it's all about the layout, mobile site, and CUSTOMER SERVICE. Home Depot is no different from any other home remodeling store, except I find their stores are much easier to locate items than other stores. I can be in and out of the store in 10mins because it's easy to navigate. For those who don't shop at Home Depot very often, then your smart phone will be your best friend. Simply search their site for product (make sure you to have the right location) and in return their site will provide the aisle and Bin#. Super Helpful. A store isn't a great store without great employees. I had a question about a product and one of their employees took his time to explain the pros and cons of several different products depending on the nature of or current situation. This allowed us to make a sound decision on which product to purchase.”

“FINALLY. Menards is accepting contactless payments. I’m not sure what took them so long (they’ve been around for 9 years – appearing in 2014) but I’m glad they are now providing their customers with this more secure way of making a purchase. [it doesn’t provide account information in the transaction]. Thank you, Menards.”