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April 2024 by David S.
I've never had an issue with this location. Staff is friendly and helpful and the parking is close in and secure. They also offer a veteran discount which is appreciated with inflation being high.
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March 2024 by Jeff T.
I went to return HVAC metal parts with a receipt and was denied due to purchasing 4 months ago. The employee said it was outside the return period, in a disrespectful manner that sounded like I was an idiot for asking. not even in store credit. metal parts that were on their shelves and no return. I would think that they would know a remodel ca take over 90 day. So now I came home to throw the $200 worth of random unused, still in packaging items in the garbage due to not having room to store and can't sell them. I guess Lowes and Menards will get the thousands of dollars worth of my business from now on. terrible policy and even worse customer service.
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February 2024 by Mariupol Vikie
Excellent shop!!! Everything you need for renovation!!!
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February 2024 by Tomas Juočepis
I go here almost as frequently as I go to a grocery store. I always get the help I need and usually find what I'm looking for.
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February 2024 by Tmobile Military
Had everything I needed for snow removal
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February 2024 by A W
Nothing else to say.
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January 2024 by Abby S.
Always a great experience shopping at the Lake Zurich Home Depot! The staff is always so friendly and helps me find exactly what I need!
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January 2024 by Emo Ger
Found what I needed
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January 2024 by DeVaughn Jones
AUSTIN?? This review is long overdue??♂️ So to my man's Austin I apologize in advance but I do sincerely hope that you have moved on to higher and new positions. Austin was top tier. You have people who work there and people who just come to work. Well, Austin was the CEO of his own company with the innate qualities of a leader, a can do attitude, and the ability and willingness to do. I had literally watched and heard him assisting another customer. Call it weird but I mean he was handling his. business. He approached the guy in a caring but bold manner, with a confident voice and tone assuring in so many words, that he'd most certainly be able to help him. And help him he did. Had the guy out of there in no time!Well I had went to the next aisle over and was thinking to myself, "shheeesh this kid has potential to definitely be someone great. I wonder what his life is like, how he's become who he is, what exactly did he go through, and if he's put any thought into his future." Legit thoughts, and then out of the blue I hear his voice saying, "Hey do you need any help today?" Whatttt!?!? Let's be real, the average employee would've went off elsewhere to relax having filled their quota. My mans literally was looking for people to help! That's call top tier customer service. And help me he did, I was done within minutes after he helped me.HomeDepot needs more Austin's for real. That's why I'm apologizing for the lateness of this review. My visit there was in August of 2023, the weekend of the 12th. So if he's still there, a manager or HomeDepot yourself, somebody please do right by him.
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January 2024 by Gabriel Gonzales
Excellent products and good prices
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January 2024 by Erik Pavels
NO PETS ... Sign on door.. Wierd, went elsewhere...
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December 2023 by Robert Humphreys
A man’s toy store
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December 2023 by M Hold
This place was our 6am go to store for years. If we needed something or not it was a place we could get a coffee, bring our kids and bring our puppy. During our last visit I was told by management that dogs are no longer allowed in the premises. This was more than disappointing…it’s reason enough for me to just shop online. Also-they marked up Christmas trees by almost 100% from last year. Dear Home Depot-‘You suck’ and you have competition that we will now exclusively patron…bye bye!
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September 2023 by Nancy Rodriguez
Only Home Depot in the area that has sign on door saying no pets. Home Depot is dog friendly not sure why this location is not. I took my dog in anyway, since we had already walked up, and no team members said anything but I will take my business to the other Home Depot locations that do allow dogs.
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September 2023 by irmansyah maulana
Very helpful team members. He went out of his way to help load the soil bags and they had run out of few I had ordered and helped me grab a few from their own bags and even packed them for me.