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September 2024 by Susan Beyer
Lucas I greatly appreciated with his professional and courteous ways helping me to get into my locked car with my dog INSIDE. After that great experience both Jon and Lucas helped with my other auto’s repairs. I have even referred them to others due to their trustworthiness and no nonsense direction of cost effective repairs. And they have a sense of humor…the job will get done and it will be done right.
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November 2023 by Andy Wytaniec
Stay away from them, asked for an estimate, had it towed to them the price was almost triple, when i told them no and had it towed to some one else, they painted on my manifold cover cheap and pulled out a fuse from the fuse box so my gas pedal did not work
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November 2023 by Adam Kuehn
Great service. Highly suggest going here if you need a mechanic.
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August 2023 by Jim Olsen
Brought my Car Show classic to HW auto service to have a transmission seal replaced to fix a small leak. After they reinstalled the transmission, there was a leak worse than before I brought the car in but I still was charged $1489.24. The only option they offered was that I can bring it in again and they would charge me another $1500 to try something else. They even got grease on the trunk deck, fender and door handle. Ended up by the time I got the car home the transmission was gushing fluid and my classic is now unusable. They are very friendly people there, but not fair at all.Service: Transmission repair
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August 2023 by Jim O.
Brought my Car Show classic to HW auto service to have a transmission seal replaced to fix a small leak. After they reinstalled the transmission there was a leak worse than before I brought the car in but I still was charged $1489.24. The only option they offered was that I can bring it in again and they would charge me another $1500 to try something else. They even got grease on the trunk deck, fender and door handle. Ended up by the time I got the car home the transmission was gushing fluid and my classic is now unusable. They are very friendly people there, but not fair at all.
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February 2023 by Shane O'Leary
Taken my cars here multiple times. I trust these guys as they do a good job assessing issues and are quick to finish repairs.
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February 2023 by Allyson Kasper
I was recommended this place by a good friend when I moved up here. I know a small amount about car maintenance and I do what I can to keep up with it myself. From my first call, I was treated with respect and understanding. I described the issue I was experiencing and I they listened to what I had to say. They called me as soon as they diagnosed the problem and let me know they cost of repairs up front. I have yet to have a poor experience with them, even when I was broke the news about my 2004 being practically toast, I was given all the information and multiple potential plans of action for me to take. I definitely recommend this auto shop, and will continue to take my cars here.
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February 2023 by Edward Kinlaw
This is the real deal folks and I'm long overdue for a review. The guys are super friendly and exceptionally knowledgeable. Their prices are more than fair and the workmanship is top notch.
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January 2023 by Daniel Juarez
I live in Mundelein and called three shops to service my motorhome. No one could accommodate it. I'm part of a motorhome group on Facebook. I saw that Hawthorne Woods Auto Service is able to work on them. I immediately felt comfortable because the owner also is a camper and has a similar vehicle. I took it over there and the service was stellar. Easy and affordable. Communication was great and I will be back. Definitely found a place I can go back to and recommend.Service: General repairs & maintenance
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September 2022 by Alex Denno
Excellent work! The staff is very smart and there work is great!Services: Auto engine diagnostic
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September 2022 by Thomas Jones
Excellent work! The staff is very smart and there work is great!
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January 2022 by Tabitha Ryan
This is the real deal folks and I'm long overdue for a review. The guys are super friendly and exceptionally knowledgeable. Their prices are more than fair and the workmanship is top notch. We've had work done on the alternator, starter, oil changes, you name it.
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October 2021 by Edmund Reavis
I've been a customer for over 5 years - they do excellent work for a reasonable price and are completely trustworthy. Always a great experience with Hawthorn Woods Auto Service!
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October 2021 by Michael Moser
These guys are true professionals
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March 2021 by Blake Klassman
I have absolutely nothing but amazing things to say about these guys. My family and I have been taking our cars to them for years and they have consistently provided the best service and quality of work that I have ever experienced. I trust them 100% with providing accurate estimates and taking the necessary precautions to ensure the best care for our vehicles. Highly, highly recommend if you are in the area.Services: Oil change
