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March 2024 by Douglas Danielson
Positive attitude with staff!
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January 2024 by Gabriel Gonzales
Excellent place, and enjoy a black coffee.Lake Zurich.
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January 2024 by Emily D.
Staff are inattentive to customers and always have an attitude. Multiple bad experiences and will not be returning.
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December 2023 by Bernie Buck
Best coffee that I have had from any Dunkin. Service was great.
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November 2023 by Minji Kim
Placed an order at the kiosk and waited for it to be done. No one called out the order number, there was no screen to show order numbers being completed. Employees ignored us, one of them was just on her phone right in front of us. We had to just reach over the counter to get our order. Never coming back.
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November 2023 by Kimberly Leffelman
Very busy drive though, I went inside for service. Drinks and sandwiches were perfect!
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November 2023 by Rich Hitchens
Service was slow and not very friendly. Ice cream was great!
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October 2023 by Sebastian Wietecha
I've been here almost daily, for the past few months.Thank
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October 2023 by Margaret Mitchell
Pretty sure this Dunkin uses expired products. It’s the closest one to me and I go there often. There’s been quite a few times that my coffee has tasted sour (like the milk or cream is expired). It’s not every time, but it’s enough for me to write this review. The lines can get pretty long
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October 2023 by danielyte
This place is horrible. I ordered bacon and they didn’t know how to make it. Then I asked for simple avocado toast and somehow they didn’t know how to make that either. I offered to come back and help make it they just laughed it off. They don’t know how to make anything here and the service is wack. Not only that they take way to long for the most simple order and still end up messing up the order.
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September 2023 by Tommy McCormick
I mean, it took 20 minutes to get 2 milk shakes. Pretty annoying, otherwise fine.
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September 2023 by Garrett Wagner
Visited with n a Sunday morning and I was relieved that there was no line. The young man taking orders was very difficult to understand and kept repeating drinks before I was done ordering. We got our drink and hit the road. One sip in we knew something was wrong. Both mine and my wife’s drinks were made with spoiled milk. My iced coffee had floating chunks in it and was clearly not brewed that morning, more likely 3 days old. We returned to the store and asked for a manager. There was not one working and all the stuff seemed overwhelmed. One young man took it upon himself to help me out. He offered a full refund which was excellent customer service. Won’t be using this location any more at risk of getting sick from spoiled milk and old coffee.
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September 2023 by Kayla
ugh. i come here between 11:30-12:30 on my lunchbreak a few times but never going back. the girl hands me my iced coffee with the syrup on the bottom and i almost asked her to take it back and mix it better. 2nd time that happened. i just mixed it myself. donut was kind of stale. they are not frienly. also when i left, the door shut in my face halfway , like it wouldnt open all the way and bounced back at me. ill never come back here. i hate this DD.
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August 2023 by D J
Great staff, very kind, and made my family feel very welcomed. They went out of their way to talk while my daughter waited for very avocado toast, I know, so classy. Very clean store also and there is a Baskin Robbins present also.
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August 2023 by Jeffery Reinertsen
Ordered a large iced caramel almond maciatto with an additional shot. Along with other items and they forgot to give it to us. Happens often here.