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October 2023 by Elena Lukic
I LOVE Daybreak Salon!! I’ve been coming here for a while and absolutely nothing but fantastic things to say about this place! I would recommend a million times! I spent a few months trying to find a good Aveda salon when I moved to Lake Zurich, and Daybreak offers exactly what I was looking for and more!!
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June 2023 by Mars Patt
Inexperienced technician left burns all over my mom’s face while waxing. She had to go to the ER and has medical documentation that says this happened. It took months for it to heal. My mom confronted the owner (Imelda) and she was incredibly rude and dismissive. She and I have been going to this place for years and supporting their business, even when they moved to a smaller location. She did not take any accountability and neither did Lorena (the technician). Jessie (Jacinta) used to be the owner, and she was a sweet and down to earth women. It’s disappointing to see someone with such little moral and professional character take over. Please do not go here! There are many other hardworking small businesses and salons with AVEDA hair artists in Lake county that deserve your money. Imelda deserves nothing but closed doors and an empty salon. I personally recommend Alberta Mendoza at Phenix Hair Salons in Libertyville :)
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December 2022 by Mars Pattabiraman
I would give 0 stars if I could. Jacinta was the sweetest person and after she left this place went downhill. It is unfortunate that she sold her business to a complete clown. Imelda is a useless and terrible owner and will (hopefully) run this joke of a business into the ground.Lorena is completely inexperienced especially with waxing. She completely burned my mother's face and when she came home her face was swollen, burnt, and covered in scabs. She had to go in the emergency room, went to her doctor, got prescribed medication and she's in pain several days later.Imelda is rude and disrespectful with the mentality of a 15 year old girl. When confronted, she didn't even apologize or anything. She tried to brush the whole situation under the rug and claimed that Lorena knew what she's doing after seeing my mother's burnt face and seeing her in pain. She has no empathy and you should not let her near your hair or face either. All she cares about is herself and she’s incredibly selfish. Absolutely disgusting.Every time I've gone there to get my hair colored they've always made a mistake and never gave me what I wanted, even after showing them pictures. Last time I went there and asked for blue, and they literally put brown dye on my hair.Overall, this place is a waste of your time, and filled with inexperienced, disrespectful, and irresponsible people.
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November 2022 by Mars P.
I would give 0 stars if I could. Jessie was the sweetest person and after she left this place went downhill. Imelda is a terrible owner and will (hopefully) run this joke of a business into the ground. Lorena is completely inexperienced especially with waxing. She completely burned my mother's face and when she came home her face was swollen, burnt, and covered in scabs. She had to go in the emergency room, went to her doctor, got prescribed medication and she's in pain several days later. Imelda is incredibly rude and disrespectful. When confronted, she didn't even apologize or anything. She tried to brush the whole situation under the rug and claimed that Lorena knew what she's doing after seeing my mother's burnt face and seeing her in pain. She has no empathy and you should not let her near your hair or face either. Absolutely disgusting. Every time I've gone there to get my hair colored they've always made a mistake and never gave me what I wanted, even after showing them pictures. Last time I went there and asked for blue, and they literally put brown dye on my hair. Overall, this place is a waste of your time, and filled with inexperienced, disrespectful, and irresponsible people.
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November 2022 by Srividhya P.
Do not go to this place!!!Burned my face with wax and had to go to emergency and now there is permanent scar! Stay away!!!When complained to the owner they are not even sorry . Save yourself!
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September 2022 by Kim V.
New to the area and tried Daybreak Salon and Spa. Nicole was my hair stylist. She did a fabulous job! I had some hair extensions that were put in by a previous hair stylist. We talked about making some changes in the future. My hair color turned out great and my cut is terrific. Highly recommend!
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October 2021 by Sheila Zirretta
I have been going to Imelda for years. And love her! She is the owner of this spa now and I am super excited for her and her staff! Imelda is the most patient, accommodating stylist I have ever had. The salon is intimate and they focus totally in customer satisfaction no longer what it takes. I wanted to shake things up with my hair color recently. I have been very blonde for decades and wanted to add some darker color to my hair. I went in with photos and Imelda just shook her head and explained that I would not like that at all! That is how well she knows me. She made some suggestions to my idea and altered them and made a very slight change, that I completely love and am so happy she didn’t let me go as dark as I thought I wanted, it would have been way too dark! It was perfect. She is like a master artist! Everyone there is excellent and super friendly, such a great place to spend some girl time!Service: Hairstyling
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October 2021 by Shannon B.
Great service! Fast and friendly staff that ensure a comfortable setting to relax while being pampered.
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September 2021 by Angela Elliott
Hit post too soon on prior review. Love this salon and the services and attention. Welcoming and professional. Experts at all services.
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June 2021 by Elizana Aquino Mroz
I love this salon. Jessie and Tatiana are amazing professionals.
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October 2020 by Maggie A.
Went here for the first time. Jacinta gave me the best haircut I've had in a very long time! Very clean salon and courteous front desk. Also great product selection!! I will be back for sure!!
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September 2020 by Rachel Wadkins
Meghan has been taking care of my family and I for years and we'll never go anywhere else! Daybreak is a beautiful salon, well maintained and reasonably priced for a salon.
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August 2020 by Cait Haberman
Anna did an awesome job on my hair. Everyone was friendly and the place was really clean.
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August 2020 by Kendra Duncan
Ari is the best
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August 2020 by Rachel T.
DO NOT GO TO THIS SALON. A while back I went in for a spray tan and it was the absolute worst - full on Ross from Friends spray tan. Tanned palms, streaky, patches of skin totally missed, darker on one side than the other. When I went back in to see if they could fix it the esthetican accused me of dying my own hair the night before and that is why my hands were stained. I do NOT dye my own hair. When I told her she was wrong for trying to blame me when SHE did the awful job she threw the cash I gave her as a tip the day before in my face. The owners did nothing to reprimand her. The only reason I stepped foot back in the salon was because they carry kerastase products and have a buy 9 get 10 free. Today when I went in for my 9th and 10th product the owner tried to make me pay for the more expensive product. I told her I would just buy the cheaper one as my 9th and come back in 10 minutes to get the other one free and she said that is what I would have to do. The owners and the staff at this salon are completely ridiculous and I will never step foot in there again. I suggest you follow suit.
