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March 2024 by Rafal Biedrzycki
Lake Zurich Avis team is friendly and helpful. As promised, my requested car was available on time, fresh, clean, in good condition and ready to go for the long trip across the Country. I'm usually an Enterprise's customer, but this time Avis had a better car to offer, and it didn't disappoint. It was very positive experience (March 2024).
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February 2024 by kun wang
Ahmed the front desk guy is a Super star
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February 2024 by Jenneen Hansen
Ahmad and Moe always provide 5 star service. The cars that are provided are clean. I highly recommend renting from this location.
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December 2023 by Samantha Mateja
Amad was absolutely amazing. Rented a car from Clark street and there was broken glass everywhere. Amad was kind enough to vacuum our car up and went above and beyond.
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December 2023 by Assured Services Inc
Car was fine but when I returned it they hit me for a $20 extension fee since I went over the one week. Then there was a vehicle License Recoup fee of $2.85/ day. The extension fee seems odd. They were charging me a fee to do more business with them? The recoup fee was to "pay for the license plates". These junk fees are probably on all rental car contracts but I would feel better if they just rolled these into the rental cost.
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December 2023 by Laurie Tippet
Convenient location, easy check in, great price and most importantly received a beautiful, new, non-smoking (I've had issues with rentals and smoke smell) SUV! Very nice and comfortable ride!
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November 2023 by Amogh Bhuskute
This is awesome location. Very prompt service from staff. Mo & Ahmad are awesome.All experiences till now satisfying. ?
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July 2023 by Kim Radoy
We rented a car at the Avis in Lake Zurich 2x this summer and both experiences were great. I would recommend them because of their friendly and helpful staff.
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July 2023 by Laurie Taylor
This site is awesome. The customer service was exemplary. I will definitely rent from this place again. Asked us a few questions and then Recommended a larger vehicle. Told us why he even recommended. He was right! So thankful fo his attention. Very happy and successful trip.
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July 2023 by Hui
I had a car rental from this site, and got extra 250+tax charge of cleaning fee for some sand. they even did not tell me until I found 1 more transaction from my credit card and called their custom service. that's too bad. I have rented from avis for many times, but never been charged like this case. I would not rent a car from this avis site again.
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July 2023 by lisa mammoser
Such a hard worker in Lake Zurich, he is always so nice, and helpful. And Avis is so much better than Enterprise in EVERY way.
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June 2023 by Raj Mohammed
Best customer experience, rented a car for long weekend got the latest Jeep grand Cherokee awesome suv stock at this location. Ahmed on front desk is very helpful.
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April 2023 by Mala Palit
Love to rent vehicles from Avis, hassle free renting, both at the airport and in the city, smooth processing, clean vehicles, never had a problem as of today.
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March 2023 by Nasir “Nas” Preyor
No better rental location in the region. Ahmad does everything solo. Warrior and nicest person on Earth. Give him a call and he'll take care of you
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February 2023 by Jake Fiebelkorn
Best customer service and easily the best car rental place I have ever used! Highly recommend
